Summary
Overview
Work History
Education
Skills
Accomplishments
References
Personal Information
Timeline
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Yasoja Buddini Mediwake

Yasoja Buddini Mediwake

Gladstone Park,VIC

Summary

Dynamic Supply Chain and Operations Manager with a proven track record at Ceylon Sergo Exports, enhancing operational efficiency and customer satisfaction. Skilled in supply chain management, import & export and adept at fostering client relationships, I've significantly contributed to business development. Excel in multitasking and problem-solving, ensuring quality assurance and strategic business analysis under pressure. Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.

Overview

16
16
years of professional experience

Work History

Supply Chain and Operations Manager

Ceylon Sergo Exports (Pvt) Ltd
Kandy, Sri Lanka
12.2016 - 11.2024
  • Company Overview: Product Range: Organic Spices, Herbs & Herbal blends, Dried Fruits, Coconut Kernel Products and range of jackfruit products
  • Quality assurance and certification
  • Marketing
  • Supply chain coordination
  • Export & Shipping
  • Overall management

Duties/Responsibilities

  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Analyzed data from daily reports
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Plans and oversees the flow of goods for international and domestic traffic.
  • Oversees the preparation of export documents and other correspondence; coordinates other paperwork and documentation necessary to comply with tariffs and customs regulations.
  • Serves as a liaison between government authorities, agents, shippers, and warehouse facilities.
  • Expedites the shipping of goods into and out of the country.
  • Resolves customs delays.
  • Also, other duties as required for the overall management of the organization.

Manager Marketing

ELA Lanka (Pvt) Ltd.
Colombo, Sri Lanka
02.2016 - 11.2016

Duties / Responsibilities

  • B2B and retail sales and marketing in Sri Lanka and USA (Remote coordination)
  • Preparation of Sales proposals for overseas customers
  • Coordinating with Customers, Suppliers and warehouses
  • Coordinating with digital marketing companies to conduct marketing campaigns
  • Preparation of Marketing material and develop product labels
  • Dealt with web platforms, Amazon, Direct Eats Opensky, Rangeme etc

Deputy Manager Marketing

Greenfield Bio Plantations (Pvt) Ltd.
Colombo, Sri Lanka
07.2014 - 01.2016

Company Overview: Product Range: Organic Tea, Spices, Herbs & Herbal blends, Dried Fruits, and Coconut Products

Duties / Responsibilities;

  • Develop, implement and evaluate new innovative strategies to attract new customers
  • Increase the new customer base to generate new revenue
  • Ensure Maintaining and updating online Marketing Web Site are updated
  • Conduct periodical market research and identify emerging new products and markets
  • Managing and training a team of individuals to achieve set targets
  • Internal and external coordination - Coordinating with customers, coordination with production units, coordination with certification bodies, coordination with laboratories, coordination with suppliers, coordination with shipping agents and coordination with relevant government bodies
  • Preparation of documents - marketing and quality related documents - product specification sheets, COAs, MSDS, production flow charts
  • Product costing
  • Product Range: Organic Tea, Spices, Herbs & Herbal blends, Dried Fruits, and Coconut Products

Marketing Executive

Greenfield Bio Plantations (Pvt) Ltd.
Colombo, Sri Lanka
05.2011 - 06.2014

Duties / Responsibilities

  • Executing marketing related activities
  • Internal and external coordination
  • Coordinating with customers, coordination with production units, coordination with certification bodies, coordination with laboratories, coordination with suppliers, coordination with shipping agents and coordination with relevant government bodies
  • Preparation of documents - marketing and quality related documents - product specification sheets, COAs, MSDS, production flow charts
  • Export documentation & shipping
  • Handling customer coordination

Instructor in English

University of Peradeniya
Peradeniya, Sri Lanka
07.2008 - 04.2011

Company Overview: English Language Teaching Unit in the Faculty of Science

Duties / Responsibilities

  • Teaching English for Academic purpose
  • Course content development, Paper setting and Paper marking
  • Exam related work (Examiner and invigilation)
  • English Language Teaching Unit in the Faculty of Science

Education

Master of Business Administration (MBA) - Understanding Consumers Intention towards Consuming Organic Food

University of Peradeniya
Peradeniya, Sri Lanka
03-2016

Bachelor of Science - Mircobiology

University of Madras
India
04-2008

Some College (No Degree) - Bio Science

Mahamaya Girls College
Kandy, Sri Lanka
05-2004

Skills

  • Export & Shipping
  • Supply chain management
  • Operations
  • Quality assurance
  • Sales & Marketing
  • Business development
  • Business Analysis
  • Contract negotiation
  • Client relationships
  • Interpreting Management Accounts
  • Efficient problem solving
  • Ability to multitask
  • Computer literacy
  • MS Office
  • GIS
  • Minitab
  • SPSS Software
  • Google docs
  • Ability to work Under Minimal supervision under Pressure

Accomplishments

  • Founding Ceylon Sergo Exports (Pvt) Ltd and building it to be a profit generating entity
  • Promoted to the Post of Deputy Manager Marketing (2014)
  • Accomplished a customer base over 30 customers around the world

References

  • Prof Sarath S Kodithuwakku, Senior Professor, Dean, Faculty of Agriculture, Post Graduate Institute of Agriculture, University of Peradeniya, Peradeniya, sarathabc@gmail.com, +94 77 780 1710
  • Mr. T. H. Deen, Consultant, ELA Lanka (Pvt) Ltd. / Rural Returns Development Organization, 125/56, Peterson Lane, Colombo, 00600, dh@dcjaya.com, +94 77 790 0473

Personal Information

  • ID Number: 856552861V
  • Passport Number: N6688429
  • Date of Birth: 06/03/85
  • Gender: Female
  • Marital Status: Married

Timeline

Supply Chain and Operations Manager

Ceylon Sergo Exports (Pvt) Ltd
12.2016 - 11.2024

Manager Marketing

ELA Lanka (Pvt) Ltd.
02.2016 - 11.2016

Deputy Manager Marketing

Greenfield Bio Plantations (Pvt) Ltd.
07.2014 - 01.2016

Marketing Executive

Greenfield Bio Plantations (Pvt) Ltd.
05.2011 - 06.2014

Instructor in English

University of Peradeniya
07.2008 - 04.2011

Master of Business Administration (MBA) - Understanding Consumers Intention towards Consuming Organic Food

University of Peradeniya

Bachelor of Science - Mircobiology

University of Madras

Some College (No Degree) - Bio Science

Mahamaya Girls College
Yasoja Buddini Mediwake