Yasser Labib
Sydney,NSW
Summary
ICT Engineer with 15+ year experiences in execution of project execution in medium to large integration environments.
Experienced with designing comprehensive IT solutions that align with business objectives. Utilizes advanced knowledge of cloud platforms to optimize system performance and reliability. Track record of enhancing cross-functional collaboration and driving successful project outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Solution Architect
Matrixx Software
02.2019 - Current
- Part of the Service Delivery team responsible for delivering MATRIXX software solutions for the AZ Region and Pacific
- MATRIXX Delivered Project
- VHA RTCI Nokia ICC platform swap Project.
- VHA RTCR2 MVNO platform swap Project.
- TPG RTCR3 solution Delivery.
- TPG 5G enabled Project.
- OneNZ wholesale deployment.
- OneNZ Nokia Surpay Swap project.
- Support TPG 5G core network upgrades.
Principal BSS Consultant
Digicel Group
06.2017 - 02.2019
- Part of Service Layer Group team responsible to lead local operations team in 29 Caribbean and pacific markets to modernize and upgrade the Charging System, mediation and provision system, the responsibility includes
- Verify the implementation and integration of CS 17 new hardware and application releases.
- Technical expert managing and lead the local teams during implementation, acceptance and migration projects.
- Support the End to End testing and Integration of Charging System modernization project.
- Perform the verification and authorization of TOL “Test Objective list”.
- Provide Technical Troubleshooting and support related to Project activities.
- Provide the required test and technical support for project productions implementations.
- Digicel Group Services Layer Modernization Project
- Installation, acceptance and Migration of CS 17 Digicel Bermuda.
- Installation, acceptance and Migration of CS 17 Digicel Barbados.
- Installation, acceptance and Migration of CS 17 Digicel Jamaica phase 1.
- Installation, acceptance and Migration of CS 17 Digicel Cayman.
- Installation, acceptance and Migration of CS 17 Digicel Suriname.
- Installation, acceptance and Migration of CS 17 Digicel Guyana.
- Installation, acceptance and Migration of CS 17 Digicel Curacao.
CBIO tester Engineer
ERICSSON
02.2016 - 09.2016
- Part of team responsible to verify the implementation and end to end testing of Ericsson CBIO of Telecom Serbia
- End to End testing of Telecom Serbia CBIO “Charging and Billing In one” solution.
- Perform TOL “Test Objective list” and internal verification required for CBIO solutions.
- Provide the required support for customer acceptance tests of CBIO for both Rating and Provisioning systems.
- Provide Technical Troubleshooting and support related to customer acceptance tests.
- Provide the required test and technical support for project productions implementations.
- Troubleshooting and support for Ericsson Charging System CS5 nodes.
- Check the BIR and UDR and insure the filed are mapped correctly from charging system CDR to BSCS BIR and UDR.
Solution Integrator/Service Engineer
ERICSSON JAPAN - NRJ
11.2014 - 08.2015
- Solution integration for BSS area mainly working on Ericsson Multi Mediation.
- [Ymobile – EMM-FE PRCF integration] Responsible for the EMM-FE 7.2
- Update EMM 7.2 RTS CDR business logic with new business requirement.
- Increase the number of CDR and reduce the processing time for EPG flow “capacity enhancement “.
- MM-FE optimization project to enhance the cluster performance.
- Install EP in EMM Server to prevent memory lack issue.
- Perform commercial activities for update business logic.
- [SBM Japan – IPv4/IPv6 dual stack] Responsible for the EMM-FE 7.2
- Compose DTIP and update procedure.
- Compose Low Level Design (LLD) document.
- Compose Test objective list and Test objective Procedure (TOL and TOP) documents.
- Support Verification team for both up and down stream.
- Perform commercial activities for update business logic.
- [SBM Japan – TCP retransmission] Responsible for the EMM-FE 7.2
- Perform commercial activities for update business logic.
2nd line support Engineer /Business configuration
ERICSSON
07.2013 - 11.2014
- System support engineer for BSS area mainly working on Ericsson CBIO
- [AsiaCell – CBIO system swap project phase 1] Responsible for the Charging system
- Responsible to support and provide the required knowledge transfer for AsiaCell operation team.
- Prepare the Required Business configuration for CS 5 nodes” SDP, AIR, CCN, EMM” related to AsiaCell requirement.
- Perform commercial activities for update business logic.
- Charging system support Engineer for CS5 nodes
- EP and ICP installation for SDP/AIR.
- Handling CSR with support organization.
- Attending SDP/VS Geo-red Installation.
- [AsiaCell – CBIO swap project phase 2] Responsible for the end to end CBIO support
- Modify EMM logic /flow for Business Intelligent “BI” for AsiaCell Phase 2.
- Compose Low Level Design (LLD) document.
- Support Verification team for both up and down stream.
- Perform commercial activities for update business logic.
- End to end support for CBIO solution after cut over and first line for customer escalation.
SACC Service Engineer – Technical Assessed
ERICSSON
10.2012 - 12.2012
- [Tunisie Telecom– DPI and PCRF integration]
- Supporting Gy Migration.
- Prepare the Required Business configuration SASN/SAPC/CCN/SDP CS4 tariff related to customer marketing Requirements.
- Gy implementation and integration between CCN/SASN.
- Knowledge transfer to customer for O&M of SASN/SAPC.
- Perform SASN/SAPC capacity analysis for Customer solution.
Solution Integrator Engineer
ERICSSON JAPAN - NRJ
02.2011 - 05.2012
- [SBM– DPI and PCRF integration]
- Member of team responsible for
- Prepare the Required configuration of SASN/SAPC nodes related to customer solution.
- Perform SASN/SAPC capacity analysis and characteristics test for Customer solution.
- Perform Stability and acceptances test for SASN/SAPC nodes.
- SASN/SAPC CSR handling related to acceptance test.
- SASN/SAPC Installation and integration support.
IN Support & Integration Engineer
ETISALAT MASR
09.2007 - 02.2011
- Responsible for the technical support and operation of the charging system (CS3.0,CS4.0) and MultiMediation (SDP,MINSAT, AIR, VS, SUNMC,CCN, RFG, Ericsson Multi Mediation BGw; OMM, DWS,EMA (5.4,6.0),SASN 2009A CP05, VXML/IVR) and RBT as a VAS node And the outline for our main responsibilities assigned would be as follows:
- Follow up the major network activities to ensure fault free operation during different project phases.
- Share in Expansion and upgrade projects.
- Provide trouble shooting and problem analysis in critical situations for all systems mentioned above.
- Charging System upgrades and expansions.
- Escalate/Follow up the issues raised to vendors (CSRs, Change requests...) and meet with them to finalize pending issues.
- Monitoring and handling OSS alarms.
- Implement required network changes with minimal impacts.
- Solve the technical/customer problems escalated from Front Office teams.
- Internal customer support (Fraud Finance, Billing, and Development).
- External customer support (Trouble Tickets, Customer Care support).
- Prepare reports / documents of technical procedures and processes.
- New Products and Services (New tariffs, Promotions, Services) User Acceptance Tests, Product activations and support/solve launch problems.
- On Call Duties to cover all above during weekends and after working hours in working days.
- Automate the regular tasks using advanced tools with smart notifications.
- Share upgrade projects (SDP expansions and upgrade, CCN upgrade, CS3.0 –CS4.0 Upgrade…).
- SPOC for NPC project (Numbering Planning Change).
- Apply SASN new configuration for business need and to handle fraud cases.
Education
Master of Engineering - Communications and Electronics Engineering
Edith Cowan University
Perth, WA, Australia08.2017
Bachelor of Science - Communications and Electronics Engineering
Helwan University
Cairo, Egypt07.2006
Skills
- Business support systems (BSS) Charging systems, mediation and provisioning system
- 5G Architecture and Protocols
- Ericsson Charging System 30, 40, 50, 60,16 and C17
- Ericsson SACC solution including PCEF:SASN and PCRF:SAPC
- Ericsson MBC, and CBIO solutions
- Ericsson systems integrator
- UNIX SOLARIS, HP Unix, IBM AIX Administration and shell scripting
- Oracle DB Administration
- Times Ten DB Administration
- Sybase DB Administration
- Networking: Cisco Certified Network Associate (CCNA)
- Microsoft SQL Server
- Signaling protocols (CAP, MAP, INAP CS1, ISUP, Gx, Gy, Esy)
- Informix DB administration
- Project management skills (PMP)
- Strong understanding of ITIL processes, principles and framework
- Enterprise architecture design
- Performance optimization
- Stakeholder communication
- Security and compliance
- Systems design
- Requirements gathering
- Technical project management
- Business solutions
- Business process analysis
- Customer implementation
- Process optimization
- System integration planning
- Architecture review
- Technical guidance
- TCP/IP protocol
- Attention to detail
- Linux certification
- Reliability
- Adaptability and flexibility
Certification
- ITIL Foundation
- Intermediate System Administration for the Solaris 10 Operating System (Adm. I) (SA-200-S10)
- Solaris 10 Operating System Essentials (SA-100-S10)
- CCNA Cisco Certificate Network Association
- Managing and maintaining a Windows Server 2003 Environment
- Installing, configuring & administering Microsoft XP Professional
- AWS Certified Solutions Architect Associate
- AWS Certified Cloud Practitioner
Honors and Awards
- Ericsson Recognition Awards AsiaCell CBIO integration phase 2 March 2014.
- Ericsson Recognition Awards AsiaCell CBIO integration phase 1 Dec. 2013.
- Etisalat IT Department Star of the month award Dec. 2010.
- Etisalat EXCEEDING APPRAISAL for year 2010 in Feb 2011.
- Etisalat Excellent Job certificate for building IN-operation team Dec. 2010.
- Etisalat Excellence Project Award for Business product launch July 2010.
- Etisalat Excellence Job for support customer care Dec 2009.
- Etisalat Project Award for IN expansion project July 2009.
Studies courses
- Intermediate System Administration for the Solaris 10 Operating System (Adm. I) (SA-200-S10)
- Solaris 10 Operating System Essentials (SA-100-S10)
- CCNA Cisco Certificate Network Association
- Managing and Maintaining a Windows Server 2003 Environment
- Installing, configuring & administering Microsoft XP professional
- CDMA: Lucent courses.
- GPRS (overview): Vodafone Company.
- GSM (with dept details): Lucent courses.
- GSM (overview): Vodafone Company.
Timeline
Solution Architect
Matrixx Software
02.2019 - Current
Principal BSS Consultant
Digicel Group
06.2017 - 02.2019
CBIO tester Engineer
ERICSSON
02.2016 - 09.2016
Solution Integrator/Service Engineer
ERICSSON JAPAN - NRJ
11.2014 - 08.2015
2nd line support Engineer /Business configuration
ERICSSON
07.2013 - 11.2014
SACC Service Engineer – Technical Assessed
ERICSSON
10.2012 - 12.2012
Solution Integrator Engineer
ERICSSON JAPAN - NRJ
02.2011 - 05.2012
IN Support & Integration Engineer
ETISALAT MASR
09.2007 - 02.2011
Bachelor of Science - Communications and Electronics Engineering
Helwan University
Master of Engineering - Communications and Electronics Engineering
Edith Cowan University