Yassin Warsama
the vines,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
DHL
Action Workforce
Erskine Park, NSW
01.2014 - 01.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
Education
Diploma in Buisness -
Evocca college
01.2015
Higher School Certifate -
Chifley College Senior Campus
01.2014
Skills
- Problem-Solving
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking Abilities
- Critical Thinking
- Organizational Skills
- Calm Under Pressure
Demonstratedabilities - Generaladministration
- Excellent customer service skills in greeting clients/customers, determining nature and purpose of visit, and directing to appropriate person
- Provision of information to clients, including services provided
- Review and answering correspondence
- Handled customer complaints; encouraged a friendly customer-service environment
- Followed up on and resolved customer complaints
- Telephone management to answer, screen and forward calls, provide information, take messages and schedule appointments
- Experienced in receiving payments and recording receipts for services, including all aspects of book keeping for small business
- Filing and maintenance of records within customer service environment
- Compiling and keeping financial records
References
- Arun Prasath, Operations manager, Cold Chain DHL supply chain, 0420 979 504, Arun.prasath@dhl.com
- Rommel Caparas, Transport coordinator, Onsite rental group Glendenning, 0488 100 108, Rommel.caparas@onsite.com.au
Certification
work health safety construction induction
working with heights
enter and work in confined spaces
gas test atmospheres
National licence to perform high risk work LF
Timeline
DHL
Action Workforce
01.2014 - 01.2021
Diploma in Buisness -
Evocca college
Higher School Certifate -
Chifley College Senior Campus