Yasue Fujii
Brinsmead,QLD
Summary
I have a strong background in the beauty industry, with nearly 10 years of experience working for a cosmetics company earlier in my career. During this time, I gained solid product knowledge in skincare and cosmetics, as well as experience in customer service and sales.
After moving to Australia, I further developed my skills by completing a Diploma of Beauty Therapy, which enhanced my practical understanding of skin, treatments, and beauty products. I have a genuine interest in cosmetics and enjoy assisting customers in finding products that suit their needs.
I am now seeking an opportunity to apply my industry knowledge and customer-focused approach within a professional retail environment, such as airport duty free, and would be excited to contribute to Amuse Beauty Studio.
Overview
43
43
years of professional experience
Work History
Team Member
Woolworths Supermarket
05.2022 - Current
- Delivered exceptional customer service, ensuring positive shopping experiences for all patrons.
- Monitored and verified merchandise for proper prices and labels.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
Managing Director
Fujii Pty Ltd
08.2000 - 04.2022
- Customer Service to international and domestic customers
- Submitted orders for new inventory.
- Directed daily operations, ensuring optimal store performance and customer satisfaction.
- Assisted with hiring, training and mentoring new staff members.
- Oversaw financial performance, ensuring budget adherence and resource allocation optimization.
- Analyzed market trends to inform decision-making and identify new business opportunities.
Jewelry Store Manager
Chibnall of Cairns
03.1994 - 01.1998
- Trained and mentored staff on sales techniques and product knowledge to enhance performance.
- Directed daily operations, ensuring optimal inventory management and customer service.
- Developed employee schedules that maximized coverage during peak shopping hours.
- Resolved customer complaints effectively, fostering positive relationships with clientele and ensuring their satisfaction with products and services provided.
Beauty Advisor
ALBION
03.1983 - 01.1992
- Provided personalized beauty consultations to enhance customer satisfaction and loyalty.
- Educated clients on product usage and skincare routines to drive informed purchasing decisions.
- Trained new staff on product knowledge and customer service best practices for improved performance.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
Education
High School Diploma -
Nagoya Commercial School
Nagoya, JapanCairns Beauty Academy
Cairns, QLDSkills
- Teamwork and collaboration
- Positive attitude
- Customer service
- Problem-solving
- Staff education and training
- Goal setting and achievement
- Cash handling
- Complaint resolution
Timeline
Team Member
Woolworths Supermarket
05.2022 - Current
Managing Director
Fujii Pty Ltd
08.2000 - 04.2022
Jewelry Store Manager
Chibnall of Cairns
03.1994 - 01.1998
Beauty Advisor
ALBION
03.1983 - 01.1992
High School Diploma -
Nagoya Commercial School
Cairns Beauty Academy