Yatong Wen

This is where I really found my groove with online therapy. I've worked with 80+ clients across relationship struggles, neuro-divergent, anxiety, depression, trauma, and other mental health conditions—all through a secure digital platform.

• Maintained a 4.9/5 overall satisfaction score from 40 respondents since June 2025
• Built strong therapeutic alliances that kept 95%+ of clients coming back after their first session
• Applied IFS, Somatic approach informed, Person-Centered Therapy, and Motivational Interviewing to help clients reach their goals
• Conducted initial and ongoing risk assessments, ensuring client safety and appropriate care pathways
• Managed high caseloads while keeping detailed clinical notes that meet telehealth standards
• Stayed flexible across time zones and client needs in a fully remote environment

• Conducted clinical initial assessments to determine client needs and eligibility for services
• Conducted comprehensive psychosocial and risk assessments for youth (11-18) with acute mental health presentations, informing tailored intervention plans that reduced re-hospitalization by 85%
• Delivered evidence-based therapeutic interventions including Psychoeducation (Motivational interviewing) , DBT and ACT, achieving 80% improvement in clients' emotional regulation and distress tolerance over 6-week period
• Collaborated within multidisciplinary teams (CAMHS, WCH) to coordinate integrated care plans, enhancing client engagement and treatment adherence
• Facilitated psycho-education sessions using Motivational Interviewing, improving client and family understanding of recovery-oriented practices
• Maintained accurate case documentation and progress notes, ensuring compliance with professional standards
• Developed and implemented individualized support plans for diverse client needs

• Provided specialized trauma-informed interventions (CBT, ACT, DBT, mindfulness) for individuals experiencing eating disorders
• Conducted intake assessments and developed person-centered support plans in collaboration with clients, families, and multidisciplinary stakeholders
• Facilitated psy-choeducation groups focused on recovery, relapse prevention, and family engagement
• Advocated for clients in care coordination meetings, connecting victim-survivors to essential supports including NDIS and specialist services
• Developed individualized care plans in collaboration with clients and multidisciplinary teams.
• Monitored evolving risks and updated safety plans accordingly, ensuring continuity of care

• Designed and implemented recovery-focused support plans using evidence-based approaches (ACT, Solution-Focused Therapy) for adults (18-65) with complex mental health needs
• Delivered one-on-one therapeutic interventions and weekly Flourish groups, applying trauma-informed and mindfulness principles
• Conducted ongoing risk assessments and safety planning for clients with concurrent mental health and AOD concerns
• Coordinated multidisciplinary service integration, including referrals to FDSV supports, housing services, and crisis response teams
• Maintained detailed case records and contributed to service evaluation through data collection and reflective practice

• Provided empathetic support to individuals in crisis, ensuring emotional safety and immediate assistance.
• Leveraged active listening skills to effectively assess callers' needs and develop appropriate intervention strategies.
• Collaborated with multidisciplinary teams to enhance service delivery and improve client outcomes.
• Maintained detailed documentation of each interaction, ensuring compliance with organizational policies and procedures.

• Implemented trauma-informed interventions for at-risk youth, focusing on emotional regulation and distress tolerance.
• Utilized Motivational Interviewing to promote positive behavior change and engagement.

• Conducted comprehensive psychosocial assessments and risk evaluations for hospitalized patients
• Delivered crisis intervention and psychological support for patients experiencing medical trauma and adjustment difficulties
• Developed individualized treatment plans integrating psychological interventions with medical care
• Provided brief solution-focused therapy and motivational interviewing for behavior change
• Facilitated family meetings and psychoeducation regarding mental health and medical conditions

• Delivered person-centered therapy adapted for older adult populations with cognitive and physical limitations
• Provided crisis intervention and emotional regulation support for residents experiencing behavioral and psychological symptoms
• Developed and facilitated psychoeducational resources addressing common mental health concerns in aged care
• Conducted reminiscence therapy and life review sessions to support psychological wellbeing and identity maintenance