YAU HAO HONG
CARLTON
Summary
Yau Hao Hong is a results-driven Senior Planner with five years of experience in FMCG, Manufacturing, Retail Planning, and Logistics. He specializes in forecasting, inventory analysis, and supply chain optimization, consistently enhancing sales and inventory performance. He has a proven track record of managing relationships with internal and external stakeholders, streamlining supply chain efficiency, and leading S&OP meetings. Proficient in SAP, Excel, and other business systems, he leverages data-driven insights to improve planning, analysis, and reporting processes.
Overview
11
11
years of professional experience
Work History
Senior Procurement Officer
Johnson Health Tech Australia
04.2023 - Current
- Generate purchase orders for finished goods and spare parts based on sales demand and service requirements
- Monitor lead times and production schedules to ensure timely delivery
- Facilitate weekly S&OP meetings to forecast demand and align inventory levels with sales projections
- Coordinate container deliveries, shipping schedules, and customs clearance to meet deadlines
- Analyze shipping expenses quarterly to identify cost-saving opportunities
- Managing interstate warehouse and New Zealand supply chain activities
- Liaise with stakeholders across regions to ensure smooth supply chain operations
- Communicate requirements and expedite purchase orders with various approved vendors in a timely fashion
- Forecast and order components for kitting projects to enable efficient processing
- Conduct stock analysis, including margins, volumes, and forecasting
- Monitor and manage slow-moving and aging stock to minimize risks
- Follow up with suppliers on short deliveries
- Process monthly inventory quotas and conduct stocktakes for accuracy
- Assist in year-end audits by preparing procurement and inventory reports
- Implemented the S&OP cycle and conducted monthly reviews
- Established mid-year and end-of-year stock assessments worth $6.3 million, achieving 99.8% stock accuracy
- Developed a Finished Goods Tracker to enhance visibility for senior leadership and stakeholders
- Increased DIFOT (Delivery in Full, On Time) by 45% within three months using ABC analysis
- Created an inventory dashboard to optimize stock monitoring and performance
- Implemented an allocation process with Sales and Marketing to improve stock distribution efficiency
- Monitored sell-through rates and managed replenishment allocations
- Supported post-implementation reviews to evaluate inventory and procurement strategies
Purchasing & Logistics Officer
Eagle Outdoors Pty Ltd
06.2021 - 04.2023
- Managed inventory reports and took proactive steps to fulfill orders and supply branches
- Tracked and updated estimated arrival times (ETAs) of incoming goods, ensuring supplier communication
- Received and allocated goods to the correct locations while maintaining system accuracy
- Arranged freight bookings for international shipments and coordinated customs clearance
- Monitored warehouse logistics, ensuring efficient container management and stock control
- Maintained optimal stock levels by conducting regular cyclic stock counts
- Managed product reengineering discussions with overseas suppliers and handled warranty claims
- Developed an A, B, C classification system for Finished Goods and Production items
- Created a risk report to monitor inventory levels and prevent stock shortages
- Implemented forecasting and replenishment tools that streamlined the reordering process
- Established weekly inventory performance and customer service reporting processes
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Supervised logistics functions and operations.
- Coordinated cross-functional teams in executing complex logistics projects, resulting in successful completion within deadlines and budgets.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
- Developed logistical checklists to guide activities support.
- Established strong relationships with suppliers and carriers, fostering collaboration for improved service levels and cost reductions.
- Managed procurement processes, ensuring timely acquisition of materials and resources while maintaining cost-effective purchasing strategies.
- Managed import/export documentation processes to ensure timely clearance of goods through customs, reducing potential delays or penalties.
- Reduced transportation costs with effective route planning and carrier negotiations for streamlined delivery operations.
- Managed functional areas of logistics.
- Generated payments for program-related activities to keep accurate records of financial expenditure.
- Delivered logistic support to leverage existing resources with cost-effective savings.
- Conducted audits to improve office logistics practices and procedures.
- Optimized supply chain efficiency by implementing strategic inventory management and distribution planning.
- Analyzed procurement requests to identify service providers' information with performance, quality, and prices to determine transaction requirements.
- Collaborated closely with sales teams to align logistic strategies with customer requirements, ensuring optimal service levels and positive client experiences.
Logistics Coordinator
New Aim Pty Ltd
02.2020 - 05.2021
- Managed relationships with shipping companies, negotiating freight rates and logistics solutions
- Coordinated end-to-end shipping processes, ensuring smooth customs compliance
- Liaised with suppliers to forecast demand accurately and maintain optimal stock levels
- Reduced shipping lead times and enhanced international supplier coordination
- Improved compliance processes for customs clearance and import documentation
- Navigated peak COVID-19 demand, reducing freight costs by 30% while achieving over $15 million in sales
Kitchen Hand
Ippudo Ramen QV Mall
01.2019 - 01.2020
- Ensured high hospitality standards and venue maintenance
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Sales Representative
Fish Pier Victoria Garden
01.2017 - 01.2020
- Managed price adjustments, inventory stock, and customer interactions
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Industry Trainee/Internship
Petron Gasul-Chop Guan Heng SDN BHD
01.2014 - 01.2015
- Gained hands-on experience in inventory and sales management across multiple departments
- Supported departmental tasks to increase understanding of industry processes.
- Supported organizational objectives with help from existing employees.
Education
Master of Logistics & Supply Chain Management -
RMIT University
Melbourne, VIC01.2019
Bachelor of Logistics & Supply Chain Management -
RMIT University
Melbourne, VIC01.2018
Bachelor of Logistics -
UCSI University
Cheras, Selangor01.2016
Skills
- S&OP Leadership
- Inventory Analysis
- Working Capital Optimization
- Seasonal Forecasting
- Trend Analysis
- Profitability Management
- Waste Management Strategies
- Shipping Coordination
- Freight Coordination
- Customs Compliance
- Logistics Management
- Advanced Microsoft Office Proficiency
- Excel
- PowerPoint
- Word
- Outlook
- SAP Experience
- Procurement
- Inventory Management
Additional Information
Language Fluent speaker in English, Chinese, Indonesia, Cantonese
Technical Competent: Microsoft Office (Excel ( VLOOKUP) , Word and PowerPoint)
Interpersonal Skills Eager and willing to work in a team environment as well as demonstrate my ability to communicate in an efficient manner
Handling resources efficiently and working on complex tasks Fast learner and able to adapt quickly to new situations
Collaboration I listen, speak and act respectfully in team environments
Working with others to achieve the best outcomes in a positive manner.
Multi-tasking I can manage my time and work without supervision, I am able to manage multiple complex tasks and achieve it in a timely manner
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Malay
Professional Working
Timeline
Senior Procurement Officer
Johnson Health Tech Australia
04.2023 - Current
Purchasing & Logistics Officer
Eagle Outdoors Pty Ltd
06.2021 - 04.2023
Logistics Coordinator
New Aim Pty Ltd
02.2020 - 05.2021
Kitchen Hand
Ippudo Ramen QV Mall
01.2019 - 01.2020
Sales Representative
Fish Pier Victoria Garden
01.2017 - 01.2020
Industry Trainee/Internship
Petron Gasul-Chop Guan Heng SDN BHD
01.2014 - 01.2015
Master of Logistics & Supply Chain Management -
RMIT University
Bachelor of Logistics & Supply Chain Management -
RMIT University
Bachelor of Logistics -
UCSI University
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