Open To Work
Yawetau Salem
Melbourne,VIC
Work Preference
Summary
Seasoned Banking and Sales Management professional with over 35 years of experience in Retail and SME Banking across leading financial institutions in Papua New Guinea. My career reflects a consistent track record of strategic leadership, business development, and revenue growth, underpinned by deep expertise in relationship management, customer experience, and team performance optimization.
Business development professional with robust history of driving growth and fostering partnerships. Proven ability to identify market opportunities and execute strategic initiatives for revenue generation. Collaborative team player with strong focus on achieving results and adapting to dynamic business environments. Skilled in relationship building, market analysis, and project management.
Overview
33
33
years of professional experience
1
1
Certification
5
5
years of post-secondary education
Work History
Business Development Manager
National Banking Corporation
Port Moresby
04.2026 - Current
- Developed strategic partnerships to drive revenue growth and enhance market presence.
- Analyzed market trends and competitive landscape to inform business development strategies.
- Led cross-functional teams in executing new product launches, aligning goals with company objectives.
- Cultivated relationships with key stakeholders, enhancing client satisfaction and retention rates.
Senior Corporate Relationship Manager, National Banking Cooperation
Papua New Guinea National Banking Corporation
03.2025 - 01.2026
- Management of existing Business Portfolios with the bank whilst Developing and Sourcing new businesses.
- Key Achievements
- Strong Business Retention Management skills
- Increasing Bank Sales Segments
- Increasing and Driving Retail Banking sales across 7 branches Nationwide.
Head of Sales, Peoples Micro Bank Limited
PNG Peoples Micro Bank Limited
06.2023 - 03.2025
- Managing the development and execution of banking sales strategy to drive revenue growth and market share.
- Manage and oversee all banking sales functions, lead and motivate high-performing teams, and ensure alignment with organizational objectives.
- Key Achievements
- Increased business acquisitions
- Excellent Client Retention and Customer Cross Selling
- Development of Strategic Partnerships
- Delivery of sustainable profitability and Competitive advantage for the bank
Relief Executive General Manager of Sales
National Development Bank
- 05.2023
- Managing the development and execution of banking sales strategy to drive revenue growth and market share.
- Manage and oversee all banking sales functions, lead and motivate high-performing teams, and ensure alignment with organizational objectives.
- Key Achievements
- Increased business acquisitions
- Excellent Client Retention and Customer Cross Selling
- Development of Strategic Partnerships
- Delivery of sustainable profitability and Competitive advantage for the bank
Head of Priority Segment
Kina Bank Limited
02.2018 - 05.2023
- Managing Business Growth and Profitability for Bank’s Priority Client portfolios.
- Managing focused customer retention programs initiatives, upselling, and cross-selling tailored solutions.
- Key Achievements
- Leveraging existing networks to identify and penetrate new business opportunities
- Sustainable client revenue growth
- Initiated collaboration and senior leadership alignment client strategies with organizational objectives.
- Development of Strategic business directives to improve client portfolio performance
Area Manager – Region 2
Westpac Bank-PNG-Limited
06.2010 - 09.2020
- Managing and overseeing of 9 bank branches across Papua New Guinea
- Guiding sales teams and supporting branch managers to achieve regional growth targets.
- Key Achievements
- Led initiatives to improve sales capability through training programs
- Drove cross-selling strategies to maximize revenue
- Ensured compliance by managing operational risk across all branches
- Developed improved performance monitoring metrics ensuring branches meet organizational objectives.
Head of Personal Customers
Kina Bank Limited
02.2018 - 08.2019
- Managing and driving customer acquisitions and revenue growth.
- Managing and leading a high-performing sales team to drive and source new business opportunities.
- Key Achievements
- Implementation of growth through new customer acquisitions and retention programs
- Development of referral partnerships and expansion of th4 bank market presence
- Sustainable profitability through development of innovative retail banking solutions.
Regional Manager PNG, Home Finance Business
Westpac Bank-PNG-Limited
01.2016 - 02.2018
- Driving growth in SME initiatives nationwide and consumer lending.
- Provides leadership, direction and coaching, and operational oversight to ensure alignment with organizational objectives and exceptional customer experience.
- Key Achievements
- Guiding branch managers to achieve sales targets, enhance customer acquisition, and deliver sustainable revenue growth.
- Strategic business development across all branches
- Driving Collaboration to strengthen market presence
- Leadership, coaching, and operational oversight to meet organizational objectives
- Introduction of exceptional customer experience.
Regional Manager – SME & Consumer Lending
Westpac Bank-PNG-Limited
09.2012 - 01.2016
- Managing Growth within the Small to Medium Enterprise initiatives nationwide and consumer lending.
- Leadership of operational oversight to ensure alignment with organizational objectives and exceptional customer experience.
- Key Achievements
- Achieving annual lending volume targets for revenue growth and market share
- Guidance to drive branch managers and regional sales team to meet sales targets
Other Banking Roles with Westpac
Westpac Bank-PNG-Limited
03.1993 - 06.2010
- Multiple areas of responsibilities within the bank leading to my development within the industry.
- Key Achievements
- Developed and built my professional experience to be able to perform in management roles.
- Limited, Business Banking Manager - Alotau Nov 09 – June 2010
- Relationship Manager - Small Medium Enterprises, Port Moresby Feb 06 – Nov 09
- Personal Banking Manager – Lae Feb 05 – Feb 06
- Sales Manager – Kimbe Jul 03 – Feb 05
- Relationship Officer, Port Moresby Jan 01 – Jul 03
- Assistant Customer Service – Oct 97 - Jan 01
- General Hand Properties & Security Apr 95 – Oct 97
- Internal Relief Officer Mar 93 – Apr 95
- Branch officer, Enquiry clerk, Teller, proof operator Jan 91 – Mar 93
Education
Diploma in Management - Management
Learning Potential International Pty Ltd (Australia)
Port Moresby, Papua New Guinea 01.2015 - 03.2016
Associate Diploma in Banking - Banking
Institute of Banking & Business Management
Port Moresby, Papua New Guinea 01.1998 - 12.2001
High School - undefined
01-1990
Skills
- Strategic Sales Leadership in Finance Profitability Growth
- Business Development Expertise
- Networking and Strategic Partnership
- Finance Operational Excellence & Coaching
- Mortgage Lending
- Frontline Retail Banking
- Result-Oriented & Tech-Savvy
Certification
- March 2011 Westpac Bank Corporations, Sydney Higher Achiever Award
- July 2010 Certificate in Kepner Tregoe (Problem Solving & Decision Making)
- July 2010 Recruitment Certification of Accreditation – Westpac Bank PNG Ltd
- May 2010 Business Lending Application – Westpac Bank PNG Ltd
- Oct 2008 Leading the Customer Experience – Westpac Bank PNG Ltd
- Oct 2007 Introduction to Consumer Lending – Westpac Bank PNG Ltd
- 2007 Special Recognition Award – Initiating process improvement in relation to “Gold Cards”
- June 2000 Back to Basics – Certificate of Attainment – Westpac Bank PNG Ltd
- April 1998 Oral English Course – Pacific Training Academy
- May 1997 St John – Certificate of Basic Life Support
Interests
Meeting new people, Traveling, Socializing, Reading, Watching TV/ Movies, Part Take in Community Programs
Australian Visa and Working Rights
- I am a Permanent Residency citizen and have full working rights to live and work in Australia.
- More information can be found on the Australia Government Dept of Home Affairs PEV website and www.pev.gov.au
- The PEV Employment Support Services can be contacted on employment@pevsupport.com.au
Timeline
Business Development Manager
National Banking Corporation
04.2026 - Current
Senior Corporate Relationship Manager, National Banking Cooperation
Papua New Guinea National Banking Corporation
03.2025 - 01.2026
Head of Sales, Peoples Micro Bank Limited
PNG Peoples Micro Bank Limited
06.2023 - 03.2025
Head of Priority Segment
Kina Bank Limited
02.2018 - 05.2023
Head of Personal Customers
Kina Bank Limited
02.2018 - 08.2019
Regional Manager PNG, Home Finance Business
Westpac Bank-PNG-Limited
01.2016 - 02.2018
Diploma in Management - Management
Learning Potential International Pty Ltd (Australia)
01.2015 - 03.2016
Regional Manager – SME & Consumer Lending
Westpac Bank-PNG-Limited
09.2012 - 01.2016
Area Manager – Region 2
Westpac Bank-PNG-Limited
06.2010 - 09.2020
Associate Diploma in Banking - Banking
Institute of Banking & Business Management
01.1998 - 12.2001
Other Banking Roles with Westpac
Westpac Bank-PNG-Limited
03.1993 - 06.2010
Relief Executive General Manager of Sales
National Development Bank
- 05.2023