Yaw Franklin Tony
Thornhill Park
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments.
Overview
13
13
years of professional experience
Work History
Disability Support Worker
Inlife Independent Service
07.2024 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
Community Support Worker
NZ Agape Home care trust/disability
09.2022 - 07.2024
- Assisting individuals with daily living activities such as personal care, hygiene, and household chores
- Acting as an advocate for clients to ensure their rights and needs are addressed
- Supporting clients in navigating social services and healthcare systems
- Collaborating with clients to set and achieve personal development goals
- Assisting in the creation and implementation of individualized care plans
- Organizing and facilitating community outings and activities to promote social inclusion
- Supporting clients in participating in community events and programs
- Responding to and managing crisis situations with a focus on client safety
- Collaborating with other professionals and agencies during emergencies
- Maintaining accurate and up-to-date records of client interactions, progress, and any significant changes
- Reporting observations and concerns to relevant healthcare professionals
- Working closely with multidisciplinary teams, including healthcare providers, social workers, and family members
- Participating in team meetings and contributing to the development of care plans
- Providing guidance and education to clients on various aspects of their well-being
- Offering support and resources to help clients acquire new skills or enhance existing ones
- Respecting and embracing cultural diversity, recognizing the unique needs of clients from different backgrounds
- Adapting support strategies to align with cultural preferences and practices
- Engaging in ongoing professional development to stay informed about best practices
- Practicing self-care to maintain personal well-being and resilience in a demanding role
- Supporting patients with medication management, under the supervision of healthcare professionals.
Community Support Worker
Spectrum Care Trust
08.2020 - 04.2022
- Caring and supporting people with disabilities – both with intellectual health and mental health needs
- Coordinate with the dual disability team
- Checking medicines, giving oral medications as ordered by GPs and Psychiatrists
- Organize people’s activities and encourage development of own interest and potential
- Prepare reports on people’s outcomes and improvements in their daily routines
- Manage one (1) disability residential house in South Auckland with five (5) clients having high behavioural and mental health needs
- Support oral and day to day care to improve their health outcomes
- Ensure that client’s health and wellness are given importance by checking medicine logs, encourage regular GP/specialist visits when necessary.
Healthcare Assistant
The Marianne Caughey Smith-Preston Rest Homes and Hospital
02.2011 - 12.2012
- Assisting with daily living activities such as bathing, dressing, and mobility
- Providing emotional support to patients and helping them maintain a sense of independence
- Supporting patients with medication management, under the supervision of healthcare professionals
- Assisting patients with mobility, transfers, and exercises to prevent complications associated with immobility
- Assisting with various healthcare procedures, such as wound care and basic medical interventions
- Providing information and support to patients and their families, addressing their questions and concerns
- Adhering to strict infection control protocols to ensure a safe and hygienic healthcare environment
- Maintaining accurate and up-to-date records of patient care activities and observations
- Working closely with nurses, doctors, and other healthcare professionals to ensure coordinated and comprehensive patient care
- Contributing to patient safety by identifying and addressing potential hazards and participating in emergency response procedures
- Respecting and embracing cultural diversity, providing care that aligns with patients' cultural preferences and practices.
Education
New Zealand Certificate in Mental health/community services Level 4 -
Manukau institute of Technology
New Zealand Certificate in Health and Wellbeing, Support Work, Level 3 -
Manuakau institute of Technology/Health care Assistant
Skills
- Communication and Teamwork
- Conflict Resolution and Oversight
- Advocacy and Communication
- Crisis Management and Support
- Empathy, Compassion, and Quality Assurance
- Communication, Observation, and Reporting
- Safe and Therapeutic Environment
- Administration of Treatment Plans
- Independent Living Support
- Personal Care
- Housekeeping and meal preparation
- Daily living assistance
- Relationship Building
- Disability Awareness
Trainingscertificateslicenses
- Positive approaches to behaviour, Safer De-escalation, Personal Safety and Disengagement, Maybo (Australia and New Zealand) positive and safer outcomes, Auckland, New Zealand, 07/2023
- First Responder First Aid, NZQA Unit standard 6401 and 6402, A1 First Aid Consultant, Auckland New Zealand, 223205/13, 03/2023 - 03/2025
- Healthcare Assistant Training, Elizabeth Knox Home and Hospital, Auckland New Zealand, Manukau Institute of Technology, 05/2020 - 07/2020
- Salvation Army epfson Lodge Auckland, New Zealand, New Zealand mental health and addiction, Manukua institute of Technology, Supporting and reintegrating clients with addiction to learn new skills and support they need for a new quality of life, 04/2022 - 07/2022
Timeline
Disability Support Worker
Inlife Independent Service
07.2024 - Current
Community Support Worker
NZ Agape Home care trust/disability
09.2022 - 07.2024
Community Support Worker
Spectrum Care Trust
08.2020 - 04.2022
Healthcare Assistant
The Marianne Caughey Smith-Preston Rest Homes and Hospital
02.2011 - 12.2012
New Zealand Certificate in Mental health/community services Level 4 -
Manukau institute of Technology
New Zealand Certificate in Health and Wellbeing, Support Work, Level 3 -
Manuakau institute of Technology/Health care Assistant
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