YaYa Ji
Sydney,Australia
Summary
A dedicated professional with multi-cultural life experience and an educational background in Singapore and Australia seeking employment. Fluent in English, Mandarin, and basic Japanese. Fast learner and good flexibility that would fit various roles with good communication skills, a high focus on customers, client and service excellence. Innovative, self-motivating and always ready for a challenge.
Overview
7
7
years of professional experience
Work History
Event Attendant
Hyatt Regency Sydney
04.2023 - 07.2023
- Greeted customers with smile and provided friendly, knowledgeable service.
- Ensured client satisfaction by anticipating needs and providing personalized assistance throughout the duration of each event.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Provided professional services and support in a dynamic work environment.
- Skilled at working independently and collaboratively in a team environment.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
Manager
JST Cafe bar
01.2021 - 03.2022
- Manage and operate a busy city centre cafe bar
- Responsible for all operating issues, budgets, staff management and customer satisfaction.
Pittwater Restaurant
09.2019 - 11.2019
- Part of the team that planned, coordinated and delivered this high-profile event Mangia e Vivi to raise fund for the Black Dog Institute.
Manager of Information Management Department
Shanghai Joinhov Network Technology CO., LTD
05.2016 - 05.2019
- Established relationship with potential clients
- Liaised with clients and established new long-term client relationships
- Provided and delivered services according to clients' requests
- Supervised all digital information via the multi-media digital platform
- Managed time allocations for the company's multi-media digital platforms.
Education
Bachelor's Degree - Event and Tourism Management
University of Canberra
11.2024
Online EventsAir meeting planner Certification Course -
11.2023
Diploma of Event Management -
TAFE NSW
12.2022
Diploma of Higher Education - Mass Communication
University of Northumbria England
12.2015
Diploma in Hospitality and Tourism Management -
Kaplan Higher Education Academy
11.2011
Skills
- Microsoft Office
- Ability to Multitask
- Ability to work independently
- Adaptability
- Ability to Work Under Pressure
- Hard Working
- Leadership and Teamwork
- Multi-lingual
- Strong Work Ethic
- Reliability and punctuality
- Creativity and Innovation
Details
Sydney, Australia
Volunteer Experience
Blackmores Sydney Running Festival, Sydney, 09/2019
ICC Sydney gaming export ,08/2022
Sydney Marathon, 09/2023
References
- Les Guthrie, Head Teacher, TAFE Northern Beaches NSW, Lesley.guthrie@tafensw.edu.au, 0417655368
- Ronald Beeldman, Teacher, TAFE Northern Beaches NSW, ronald.beeldman@tafensw.edu.au, +61418277979
- Qian Chu, Shanghai Joinhov Network Technology Co.,Ltd, +8613916839559
- WeiJun Chen, JST Cafe Bar, leroychen1980@qq.com, +8618621990776
Hobbies and Interests
- Travelling
- Painting
- Sky diving
- Reading
Timeline
Event Attendant
Hyatt Regency Sydney
04.2023 - 07.2023
Manager
JST Cafe bar
01.2021 - 03.2022
Pittwater Restaurant
09.2019 - 11.2019
Manager of Information Management Department
Shanghai Joinhov Network Technology CO., LTD
05.2016 - 05.2019
Bachelor's Degree - Event and Tourism Management
University of Canberra
Online EventsAir meeting planner Certification Course -
Diploma of Event Management -
TAFE NSW
Diploma of Higher Education - Mass Communication
University of Northumbria England
Diploma in Hospitality and Tourism Management -
Kaplan Higher Education Academy
Similar Profiles
Felix TillerFelix Tiller
Concierge at Hyatt Regency SydneyConcierge at Hyatt Regency Sydney
Aleksandra SzupkeAleksandra Szupke
Hostess at Hyatt Regency SydneyHostess at Hyatt Regency Sydney
Gokul BasnetGokul Basnet
Kitchen-stewarding Supervisor at Hyatt Regency SydneyKitchen-stewarding Supervisor at Hyatt Regency Sydney