Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Yayra Dzagba

Melbourne,Australia

Summary

Compassionate Personal Care Assistant with hands-on experience providing companionship and emotional support to residents. Well-versed in accurately documenting vital statistics and health metrics. Committed to creating positive rapport with patients and providing quality patient care. Dedicated Direct and passionate about helping clients lead fulfilling lives by managing health-related conditions. Knowledgeable about medication administration, appointments and social activities. Well-organized and compassionate with good relationship-building skills.

Overview

11
11
years of professional experience

Work History

Aged Care Worker

Mercy Heath
Ballarat, Victoria
05.2019 - 05.2021
  • Provided clients with emotional support and companionship.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Assisted with meal planning to meet nutritional plans.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Followed care plan and directions to administer medications.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Laundered clothing and bedding to prevent infection.
  • Supported bathing, dressing and personal care needs.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Followed safe lifting and transferring techniques to transport residents.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Recorded client status progress and challenges in logbooks and reports.
  • Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.

Volunteer and Work Placement

Ballarat Health Services
Ballarat, Victoria
01.2013 - 03.2017
  • Staff Member at John Curtin Aged Care
  • Dialysis Unit( Ballarat Base Hospital), observer and helper
  • Aged Care facilities (James Thomas Court Hostel & Jack Lonsdale Lodge (117 -147 Morgan Street
    Sebastopol), Queen Elizabeth Centre, Talbot Place Aged Care Facility.

Duties include:

- Kitchen Hand – Preparation and serving of food, loading and unloading dishwasher

- Personal Care of the residents – Showering, toileting, dressing, shaving, chatting, making beds and etc…

- Cleaning and Laundry – Rooms, bathrooms, and hallways

- Administrated medication: Glucose blood testing.

SKILLS AND ATTRIBUTES

- Persistent, imaginative and driven

- Outgoing, builds rapport easily and with a fantastic attitude

- Excellent interpersonal skills

- Punctual, organized and adaptable in fast- paced environment

- Reliable and honest

- Enjoys and successfully works within a team but also equipped to lead autonomously

- Willing to learn new skills and accept responsibility

- Have extensive experience working with people from a range of backgrounds and cultures

- Physically fit and active

- Easy going and super friendly.

Nanny

Private
Brisbane, Queensland
07.2021 - 07.2022
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Posted parents' contact information and first responder phone numbers in case of emergency situations.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Regulated children's schedules to balance rest, learning and play.
  • Interacted positively with children to promote mental and emotional development.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Participated in hands-on learning activities with children incorporating art.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Assisted children with completing homework and special assignments to improve academic performance.
  • Minimized TV and mobile device time by engaging children with games and physical books.
  • Observed children during snack time to prevent choking.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Provided safe transportation to and from activities and events.
  • Tended to children's general needs while providing supervision for safety in day-to-day activities.
  • Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
  • Helped children cross streets and avoid unsafe objects to promote safety.
  • Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
  • Helped children discover enrichment activities to inspire imagination and creativity.
  • Planned recreational activities to enhance physical development and explore stimulating exercises.

Dental Assistant

Melbourne Periodontal specialist
Melbourne , Victoria
01.2022 - 05.2024
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Maintained a neat, clean and organized environment throughout the office.
  • Sterilized instruments according to established guidelines and protocols.

Education

Cert 3 - Dental Assisting

Foundation Education
Queensland
08.2021

Cert 3 - Business Administration

Victoria Institute
Ballarat
01.2017

Cert 3 - Aged Care

MCIE
Melbourne
04.2015

Skills

  • Respectful and Compassionate
  • Dependable and Responsible
  • Verbal and Written Communication
  • Incident Reporting
  • Relationship Building
  • Time Management
  • Flexible Schedule
  • First Aid and Safety
  • Client Documentation
  • Problem Solving
  • Positive Attitude
  • Organizing Work Stations
  • Clear Communication
  • Willingness to Learn
  • Emotional Support
  • Personal Care

Additional Information

  • REFERENCES

Anne Gregory

Household Operations Manager

Mercy Place Ballarat

Ph: 0466641431

Email: AGregory@mercy.com.au

MANDY BYNES

Emergency Receptionist

Ballarat Base Hospital

Ph. (03) 353362972

Mob. 0413335667

Email: cjhows@bigpong.com

John Richmond

Associate Professor

Ballarat Base hospital

Ph. (03) 5331 2885

Mob. 0417361521

Email: anjaka1@bigpond.com

Timeline

Dental Assistant

Melbourne Periodontal specialist
01.2022 - 05.2024

Nanny

Private
07.2021 - 07.2022

Aged Care Worker

Mercy Heath
05.2019 - 05.2021

Volunteer and Work Placement

Ballarat Health Services
01.2013 - 03.2017

Cert 3 - Dental Assisting

Foundation Education

Cert 3 - Business Administration

Victoria Institute

Cert 3 - Aged Care

MCIE
Yayra Dzagba