Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yay (Regina) Mayoum

Melbourne,VIC

Summary

My goal is to obtain a job where I can make a positive impact on both the workplace and the community, while also gaining practical experience. As a result, I have worked in different industries including childcare administration, volunteering as a tutor, housekeeping, labor work, cleaning, and sales assistance. These diverse experiences have helped me develop strong customer service skills and effective communication abilities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Personal Care Assistant

Royal Freemasons
04.2022 - 08.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Turning and Positioning Bedbound Patients to Prevent Bedsores and Maintain Comfort Levels
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients
  • Documented residents' mental status, sleep, and eating patterns in medical record books.

Cleaner

Ikon Service Australia
02.2022 - 03.2023
  • Removed trash, debris and other waste materials.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
  • Worked directly with staff and management to achieve result within a time frame.
  • Maintained a clean work area through vacuuming, wiping and sanitizing.
  • Ensuring safe & correct use of cleaning products, chemicals & equipment.
  • Checked in and stocked inventory throughout the facility.
  • Supervised the cleaning, maintenance and care of building and grounds.

Education

Advance Diploma - Health Science

Deakin College
10.2014

Skills

  • Keen knowledge of OH&S procedures: eg safe-use and storage of equipment, chemicals and hazardous materials
  • Interpersonal skills: respectful of others and the ability to de-escalate conflict and mediate resolution
  • Goal-oriented individual with the ability to plan, prioritise and complete tasks within timeframe
  • Hard-working and self-motivated: A can-do and willingness to learn attitude
  • Cultural sensitivity approach to customer service, having worked with CALD communities
  • Values a supportive work environment and seeks to be a contributing team player

Certification

  • Certificate III in food service
  • Working with Children Check (WWC)
  • Cert IV in administration


Timeline

Personal Care Assistant

Royal Freemasons
04.2022 - 08.2023

Cleaner

Ikon Service Australia
02.2022 - 03.2023

Advance Diploma - Health Science

Deakin College
Yay (Regina) Mayoum