Summary
Overview
Work History
Education
Skills
References
Affiliations
VOLUNTEER EXPERIENCE
Timeline
Generic

YAZDAN SHAMS ARYA

Melbourne,VIC

Summary

I am a passionate university graduate with a bachelor’s degree in biomedical science, majoring in environmental health. Whilst currently undertaking advanced education in the field of environmental health practice in the pursuit of enhancing my understanding on a wider range of environmental health issues. I am committed to dedicating my scientific knowledge as well as exceptional customer service expertise in promoting the health and safety of my community.

Overview

4
4
years of professional experience

Work History

Sales Consultant

The Good Guys
11.2021 - Current
  • Exceeded daily individual sales volume along with add on services targets, while actively contributing to the store’s performance in surpassing designated weekly budget.
  • Demonstrated exceptional responsiveness to customer inquiries and concerns, fostering high levels of customer satisfaction and retention rate through effective problem resolution.
  • Established long-term relationships with brand representatives, suppliers and account managers to maintain up to date product knowledge and market trends.
  • Enhanced customer experience through leveraging collaborative strategies and maintaining clear communication, ensuring customer web orders are prepared for collection within 60 minutes from the moment of reception.
  • Leveraging expertise in white goods appliances, electronics and cookware to excel in troubleshooting as well as providing exceptional customer support and informed product recommendations.

Student Intern - Basix 4 Blokes

Deakin University
07.2023 - 10.2023
  • Assisted in developing an educational cooking program to enhance middle aged men’s nutritional knowledge and cooking skills, securing funding from the Maroondah council for implementation within the precinct – Basix4Blokes.org.
  • Comprised comprehensive evaluation materials to analyse the effectiveness and overall impact of the program, providing crucial insights for the approval of a second funding cycle from Maroondah council.
  • Facilitated effective client communication, serving as the client liaison to convey project deliverables and updates.
  • Analysed health resources to develop targeted promotional material tailored to men aged forty and above, successfully raising awareness and engagement to the program through social media outlets.
  • Generated daily project update reports, meticulously documenting project scope and progress, providing relevant insights to the team and client.

Gardener and Landscaper

Jim's Mowing
02.2020 - 11.2021
  • Addressed customer inquiries and concerns with promptness and professionalism, fostering elevated customer satisfaction levels and establishing a loyal and returning client base
  • Executed a diverse range of horticultural tasks encompassing transplanting, cultivating, trimming, fertilization and pruning to ensure optimal plant health and growth
  • Adhered to landscaping plans, installing plants and fixtures for residential properties, while also demonstrating expertise in installation of residential irrigation systems
  • Adhered to landscaping plans while planting and installing decorative fixtures for residential properties as well as installation of residential irrigation systems
  • Maintaining and inspecting irrigation systems as well as periodically adjusting soil conditions to support optimal growth and plant health.

Education

Graduate Diploma of Environmental Health practice -

Swinburne University of Technology
Melbourne, VIC
07.2025

Bachelor of Biomedical Science -

Deakin University
Melbourne, VIC
02.2024

Diploma of Health Science -

Deakin College
Melbourne, VIC
02.2021

Skills

  • Client Management
  • Exceptional customer service
  • Excellent verbal and written communication
  • Team player and quick thinker

References

  • Benjamin Roberts, Accounts manager at Electrolux Group, 0402 506 168
  • Jack Webster, Digital Showroom product expert at Mercedes-Benz, 0447 530 022

Affiliations

  • Environmental Health Australia (Student Member)

VOLUNTEER EXPERIENCE

Parks Victoria Volunteer

  • Habitat Restoration
  • General Park Management
  • Revegetation and Gardening


Timeline

Student Intern - Basix 4 Blokes

Deakin University
07.2023 - 10.2023

Sales Consultant

The Good Guys
11.2021 - Current

Gardener and Landscaper

Jim's Mowing
02.2020 - 11.2021

Graduate Diploma of Environmental Health practice -

Swinburne University of Technology

Bachelor of Biomedical Science -

Deakin University

Diploma of Health Science -

Deakin College

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YAZDAN SHAMS ARYA