Summary
Overview
Work History
Education
Skills
languages
Timeline
Generic

Yazmin Estabillo

Sale,Victoria

Summary

Experienced candidate with vast background in customer service roles. Possesses extensive knowledge of policies, procedures, and regulations related to cash handling and customer relations. Consistently praised for providing fast and accurate service, as well as being able to recognize and resolve customer complaints. Committed to providing outstanding customer service and maintaining an efficient and organized workplace. Well-rounded candidate with a passion for providing exceptional customer service. Possesses strong organizational and time management skills, and a thorough understanding of all food and beverage menus. Able to work efficiently in fast-paced environments and handle multiple tasks simultaneously. Adaptable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.

Overview

6
6
years of professional experience

Work History

Barista

Muffin Break
08.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Babysitter

Babysitting
01.2019 - Current
  • Performed routine and scheduled maintenance services.
  • Prepared and served nutritious snacks and meals.
  • Developed trusting relationships with parents and adhered to adult instructions regarding child supervision.
  • Scheduled nap times and put children to bed at reasonable times.
  • Performed cleaning and housework tasks to keep living space organized and sanitary.
  • Washed dirty dishes, laundry and sheets after use.
  • Assisted children with chores and personal hygiene tasks.

Kitchen Hand

Thai @ sale
08.2021 - 11.2021
  • Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment.
  • Helped with setting up and breaking down of the kitchen each day.
  • Washed dishes, glassware, and flatware by hand or with industrial dishwasher.
  • Restocked beverage machines and condiments in preparation for busy periods.
  • Assisted with preparation of meals in accordance with recipes and dietary requirements.
  • Properly labeled and stored food items in the refrigerator and freezer.
  • Transferred cooking supplies and equipment between storage and work areas with hand truck.
  • Washed, peeled and cut fruit and vegetables to prepare for cooking or serving.

Sushi Helper

Paper Cranes Sushi
05.2021 - 07.2021
  • Assembled custom sushi rolls to meet customer specifications.
  • Assisted with ordering supplies to achieve minimum inventory and avoid out-of-product conditions.
  • Kept workstation and area neat and clean to maximize health and safety.
  • Communicated customer comments and requests to management to drive satisfaction.
  • Inspected and maintained product quality to achieve company standards.
  • Delivered exceptional customer service at all points of contact.
  • Built and maintained positive working relationships with co-workers.
  • Maintained cash accuracy by working with supervisor to correct deficiencies.

Education

High School Diploma -

Sale College
Sale, Victoria
12.2026

Skills

  • Bathing and Dressing
  • Sanitization Protocols
  • Food Safety Measures
  • Machinery Upkeep
  • Health Code Requirements
  • Food Safety Guidelines
  • Team Collaboration
  • Routine Management
  • Verbal and Written Communication
  • Chopping Vegetables
  • Special Requests
  • Maintaining Clean Work Areas
  • Behavioural Improvement
  • Positive Interactions

languages

Tagalog
Bilingual
My parents and I speak Tagalog at home

Timeline

Barista

Muffin Break
08.2023 - Current

Kitchen Hand

Thai @ sale
08.2021 - 11.2021

Sushi Helper

Paper Cranes Sushi
05.2021 - 07.2021

Babysitter

Babysitting
01.2019 - Current

High School Diploma -

Sale College
Yazmin Estabillo