Yazz Omercehaic
Summary
Dedicated and professional transportation specialist at GMP Enterprises Pty Ltd, with a strong focus on safe driving and effective problem-solving. Consistently ensuring timely deliveries and prioritizing customer satisfaction, I deliver exceptional results. Expertise in vehicle maintenance contributes to reducing transportation costs and fostering strong professional relationships. Proven track record of delivering excellence in every aspect of work, committed to exceeding expectations and driving success for GMP Enterprises Pty Ltd.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Multi Combination Interstate Truck Driver
GMP Enterprises Pty Ltd
09.2003 - Current
- Demonstrated exceptional problem-solving abilities when faced with unexpected delays or issues during transit.
- Developed strong relationships with clients, fostering loyalty through reliable service and professionalism.
- Ensured cargo security by utilizing appropriate loading techniques and securing materials in accordance with industry standards.
- Continuously updated knowledge of trucking industry trends, incorporating best practices into daily routines for improved performance.
- Managed freight documentation accurately, facilitating prompt payment processing for services rendered.
- Minimized downtime between trips by efficiently completing necessary paperwork at each stop.
- Improved safety records by conducting thorough pre-trip inspections and adhering to all traffic laws.
- Contributed to a reduction in transportation costs through effective route planning and time management skills.
- Mentored new drivers on company policies and procedures, ensuring seamless integration into the team environment.
- Increased customer satisfaction by providing timely updates on shipment statuses and addressing concerns promptly.
- Reduced fuel consumption through efficient driving techniques and diligent vehicle maintenance.
- Optimized transport times by carefully selecting the most direct routes while considering weather conditions and traffic patterns.
- Collaborated with dispatchers, consistently meeting deadlines while avoiding delays or complications.
- Maintained accurate logbooks for compliance with state and federal regulations, ensuring smooth operations.
- Participated in ongoing training programs to maintain a high level of expertise in safety regulations and new technologies.
- Provided support during peak seasons, taking on additional responsibilities as needed to meet company objectives.
- Promoted a positive work atmosphere among colleagues by maintaining open lines of communication and offering assistance when needed.
- Assisted with warehouse operations, streamlining the loading and unloading process for increased efficiency.
- Provided exceptional customer service when interacting with clients both over the phone and in person.
- Enhanced on-time delivery rates by optimizing routes and maintaining strict adherence to schedules.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Completed routine maintenance on truck to keep in working order.
- Inspected load security and checked for damages.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
- Answered roadside assistance calls for tows and other vehicle support.
Security Guard
Infinity Security
Sydney, NSW
11.2008 - 04.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Assisted in the development of comprehensive security plans for special events and occasions.
- Coordinated with local law enforcement during investigations, aiding in resolution of several critical incidents.
- Managed access control systems to ensure authorized entry, maintaining secure environment.
- Reduced false alarm responses, accurately assessing and responding to security alerts.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Developed emergency evacuation plans, ensuring staff readiness in case of incident.
- Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
- Enhanced security measures for VIP visits, coordinating closely with executive protection teams.
- Provided detailed incident reports, streamlining communication with law enforcement and management.
- Improved public safety by vigilantly patrolling event spaces during high-traffic gatherings.
- Improved team response times with thorough training on emergency procedures.
- Promoted to team leader for demonstrating exceptional leadership and security management skills.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Education
School Certificate -
Randwick North High School
Sydney, NSW01.1985
Skills
- Safe driving practices
- Flexible scheduling
- Patience and perseverance
- Vehicle inspection proficiency
- Defensive driving
- Accident prevention strategies
- Fuel-efficient driving
- Teamwork mindset
- Logbook maintenance
- Adherence to regulations
- Load securing techniques
- GPS navigation mastery
- Emergency response readiness
- Basic mechanical aptitude
- Decision-making capacity
- Truck maintenance
- Route planning expertise
- Strong work ethic
- Stress management techniques
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Safe driving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Loading and unloading
- Multitasking Abilities
- Reliability
- Excellent communication
- Safety regulations compliance
- Critical thinking
- Flexibility
- Decision-making
- Clean driving record
- Dependable and cooperative
- Physical strength
- Relationship building
- Heavy equipment operation
- Health and safety
- Commercial driving
- Customer relations
- Trailer coupling and uncoupling
- Team coordination
- Assisting customers
- Documentation skills
- Vehicle inspection
- Load inspection
- Visual inspection
- Forklift operation
- Task prioritization
- Self motivation
- Delivery documentation
- Route planning
- Document verification
- GPS mapping
- Map reading
- Interpersonal skills
- Analytical thinking
- GPS navigation
- Deadline management
- Mechanical troubleshooting
- Valid type driver's license with type endorsement
- Conflict resolution
- Goal setting
- State and federal regulations
- Truck weighing
- Professionalism
- Interpersonal communication
- Logistics planning
- Record keeping
- Vehicle maintenance
- GPS applications
- Time management abilities
- Continuous improvement
- Physical stamina
- Adaptability
- Written communication
Certification
- Name of Certification Issuing Organization Year Month
- State Driver's License
- First Aid Certification
Basic Fatigue Management
Can drive 14hours and 10 hour brake
Languages
Croatian
Native or Bilingual
Basic Fatigue Management
Able to work 14 hours with a 10 hour break
Timeline
Security Guard
Infinity Security
11.2008 - 04.2024
Multi Combination Interstate Truck Driver
GMP Enterprises Pty Ltd
09.2003 - Current
School Certificate -
Randwick North High School