YEAMIN UZZAMAN PRODHAN
Punchbowl,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
JOB COACH
Max Employment
08.2022 - Current
- Maintained modern and technologically-savvy direction for operations
- Worked with job seekers to determine job targets based on skills and personality
- Instructed individuals in career development, job search and application strategies, resume writing and interview skills
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history
DUTY MANAGER SUPERVISOR
Woolworths Group
02.2019 - 08.2022
- Trained employees in essential job functions
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism
- Handled employee-related issues to improve performance, professional conduct and attendance reliability
- Adhered to guidelines to maintain total compliance
- Managed purchasing, sales, marketing and customer account operations efficiently
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
2IC SALES MANAGER
Fashion Inc
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
SALES ASSISTANT
Coles Supermarket
- Helped customers locate products and checked store system for merchandise at other sites
- Assisted customers with prompt and polite support in-person and via telephone
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Education
BBA -
UOW
Wollongong, NSW04.2016
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Self-motivated professional
- Performance Assessment
- Operational Oversight
- Coaching and Mentoring
- Staff scheduling
- Full Professional
Certification
- Certified Job Coach- Bounce Program
Timeline
JOB COACH
Max Employment
08.2022 - Current
DUTY MANAGER SUPERVISOR
Woolworths Group
02.2019 - 08.2022
2IC SALES MANAGER
Fashion Inc
SALES ASSISTANT
Coles Supermarket
BBA -
UOW
- Certified Job Coach- Bounce Program
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