Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yean Nee Chuah

Haymarket

Summary

Driven professional with a track record of enhancing operational efficiency at Red Box Karaoke, demonstrating dependability and exceptional customer service skills. Excelled in quality control and maintaining cleanliness, contributing to significant revenue growth. Skilled in active learning and maintaining composure, ensuring peak performance and exceeding key performance indicators.

Overview

12
12
years of professional experience

Work History

Sushi Helper

Sushi Hub
03.2022 - Current
  • Participated actively in quality control measures by tasting and evaluating sushi rolls for flavor, texture, and consistency before serving to customers.
  • Supported efficient service during peak hours by swiftly preparing orders according to established guidelines.
  • Maintained a clean and organized workstation, complying with health and safety regulations.

Branch Manager

Red Box Karaoke
09.2012 - 03.2022
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.

Education

Business Administration And Management

Harbourside Institute of Australia
Ultimo, NSW
03.2024

Skills

  • Dependability
  • Cleanliness
  • Active Learning
  • Maintaining Composure
  • Customer Service

Languages

Chinese (Mandarin)
Native or Bilingual
Malay
Professional Working
English
Professional Working
Chinese (Cantonese)
Limited Working

Timeline

Sushi Helper

Sushi Hub
03.2022 - Current

Branch Manager

Red Box Karaoke
09.2012 - 03.2022

Business Administration And Management

Harbourside Institute of Australia

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Yean Nee Chuah