I am a motivational leader and an organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager - Group Risk and Compliance
GTN Technologies
Colombo, Sri Lanka
07.2020 - 03.2024
Support the Head of Department by overseeing the tasks assigned to each team under his purview and provide end of day/month evaluations
Conducted regular performance reviews for employees to identify areas of improvement.
Coordinated with other departments to ensure smooth flow of operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Delivered training and guidance to new trainees
Ensuring the relevant KPIs are met on a quarterly basis.
Implemented new procedures or systems to improve efficiency within the organization.
Admin/Cashier (Part Time)
White Rose Restaurant
Panadura, Sri Lanka
03.2022 - 09.2022
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Assistant Manager - Compliance Operations
HSBC Electronic Data Processing Lanka Ltd
Colombo, Sri Lanka
07.2011 - 10.2019
Conducted regular performance reviews for employees to identify areas of improvement.
Organized training sessions for new hires to familiarize them with the workplace environment.
Identified cost-saving measures that could be implemented without compromising quality standards.
Delegated daily tasks to team members to optimize group productivity.
Monitored employee attendance records, timekeeping, and payroll information.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Assisted in the development of operational strategies to ensure efficient and productive operations.
Ensured compliance with safety regulations and company policies.
Marketing Executive
Colombo Communications Limited
Colombo, Sri Lanka
10.2010 - 07.2011
Scheduled meetings and communicated with corporate and retail marketing business associates
Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
Implemented new strategies and proposals satisfying to customer needs to attract new business relations
Implemented creative advertising tactics across multiple platforms to maximize visibility.
Produced weekly reports on key performance indicators related to marketing initiatives.
Monitored competitor activities and prepared detailed reports on their performance metrics.
Education
Graduate Diploma - Business Management
BMS Institute
Sri Lanka
12.2020
Diploma - Risk Compliance
Institute of Bankers of Sri Lanka
Sri Lanka
12.2016
Skills
Management Skills
Interpersonal Skills
Marketing
Negotiation
Cash Management
Leadership
Task Delegation
Product and service knowledge
Employee Performance Evaluations
Certification
Accredited Speechcrafter from the Toastmasters International Club
Accredited as a Certified Operational Excellence individual for implementing production and quality driving techniques and increasing performance efficiency
Accomplishments
Received multiple commendations from HSBC’s Asia Pacific Regional Head, Head of Business Services and other business leads for successful completion of projects for Sri Lanka and Maldives regions and also high-risk work for Bangladesh country ahead of deadline.
Achieved Reward and recognition for going beyond in delivering performance standards to my department and team.
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
Group HSE, Risk, Audit & Compliance Manager at Sustainable Power & Solutions - Solar PV EnergyGroup HSE, Risk, Audit & Compliance Manager at Sustainable Power & Solutions - Solar PV Energy
General Manager – SAP Risk, Governance & Compliance (Group Controls Organization) at Vodafone GroupGeneral Manager – SAP Risk, Governance & Compliance (Group Controls Organization) at Vodafone Group
Executive Assistant to Partner (Chief Credit Officer) + Credit Team, Managing Director (Head of Product & Strategy) + Team, CTO + Team, Group Head of Risk & Compliance + Team at Pemberton Asset ManagementExecutive Assistant to Partner (Chief Credit Officer) + Credit Team, Managing Director (Head of Product & Strategy) + Team, CTO + Team, Group Head of Risk & Compliance + Team at Pemberton Asset Management