YEJIN KWON (ELLIE)
Wentworth Point
Summary
Energetic and personable with flair for providing excellent customer service in fast-paced environment. Understanding of beverage preparation and food handling, with strong attention to cleanliness and presentation. Dedicated to enhancing customer experiences and fostering welcoming atmosphere.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Artbox
06.2025 - 08.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Front Desk Administrative Assistant
Yoga Studio
07.2024 - 06.2025
- Enhanced customer satisfaction by providing efficient and professional front desk support.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times.
- Managed incoming phone calls, directing them appropriately to maintain professionalism and efficiency.
- Increased office efficiency with proactive inventory management of office supplies.
Sales Associate / Customer Service
Baskin Robbins
02.2022 - 02.2024
- Organised racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Language Training Program
University of International Business And Economics
Beijing, China07-2024
Associate Degree in Chinese Language And Business
Myongji College
Seoul, South Korea01-2024
Skills
- HSK Level 5 (Chinese Proficiency Test)
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Flexible schedule
Timeline
Retail Sales Associate
Artbox
06.2025 - 08.2025
Front Desk Administrative Assistant
Yoga Studio
07.2024 - 06.2025
Sales Associate / Customer Service
Baskin Robbins
02.2022 - 02.2024
Language Training Program
University of International Business And Economics
Associate Degree in Chinese Language And Business
Myongji College
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