Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yejin Lee

Frankston,VIC

Summary

Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.

Overview

5
5
years of professional experience

Work History

Barista

Glasshouse Hampton
12.2023 - Current
  • Worked flexible hours across weekend, and holiday shifts.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked well in a team setting, providing support and guidance.
  • Self-motivated, with a strong sense of personal responsibility.

Retail

Uniqlo
01.2023 - 08.2023
  • Established relationships with key retail accounts.
  • Cultivated relationships with key decision makers in leading retail chain accounts, achieving sustainable partnerships with retail buyers.
  • Tagged and prepared new merchandise for retail sales.
  • Promoted salon-exclusive products to increase retail sales.

Barista Manager

Street Coffee
06.2019 - 05.2022
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Participated in budgeting and forecasting activities to make informed decisions.
  • Monitored performance metrics, identifying areas for improvement and implementing changes that resulted in increased customer satisfaction and operational efficiency.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.

Retail

Olive Young
01.2021 - 01.2022
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Education

Bachelor of Science - Clothing And Textiles Studies

Gyeongsang National University
Korea
02.2023

Skills

  • POS Systems
  • Written Communication
  • Product displays
  • Safe Food Handling
  • New Hire Training
  • Fluent in English
  • Security Practices
  • Problem-solving abilities
  • Stocking and Receiving
  • Outgoing Personality
  • Customer Service

Languages

English
Limited Working
Korean
Native or Bilingual

Timeline

Barista

Glasshouse Hampton
12.2023 - Current

Retail

Uniqlo
01.2023 - 08.2023

Retail

Olive Young
01.2021 - 01.2022

Barista Manager

Street Coffee
06.2019 - 05.2022

Bachelor of Science - Clothing And Textiles Studies

Gyeongsang National University

Similar Profiles

CREATE PROFILE
Yejin Lee