Ye Jin (Jenny) Sung
Sydney
Summary
Dynamic and adaptable professional with a background in customer service and education, notably at Brera (Italian Restaurant). Excelled in high-pressure environments, demonstrating exceptional multitasking and time management skills. Proven track record of enhancing guest experiences and fostering educational growth, underpinned by strong attention to detail and responsibility.
Overview
6
6
years of professional experience
Work History
Waitress
Brera (Italian Restaurant)
03.2024 - 06.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Tutor
Highschool Connections
06.2021 - 06.2024
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Volunteer
Orphanage in Cambodia and Maesai
03.2018 - 03.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
Education
Bachelor of Engineering - Engineering
Korea University
SeoulBachelor of Science - Biochemistry
University of Sydney
Sydney, NSW07-2027
Skills
- Customer service
- Responsibility
- Strong multitasking
- Attention to detail
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Waitress
Brera (Italian Restaurant)
03.2024 - 06.2024
Tutor
Highschool Connections
06.2021 - 06.2024
Volunteer
Orphanage in Cambodia and Maesai
03.2018 - 03.2019
Bachelor of Engineering - Engineering
Korea University
Bachelor of Science - Biochemistry
University of Sydney
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