Yelyzaveta Sorokina
Magill,South Australia
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
1
1
year of professional experience
Work History
Bartender - Waitress
The Golden Wattle
2022.09 - Current
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Collaborate with kitchen staff to ensure timely preparation and delivery of orders.
Event Worker
Ziptrak Pty Ltd
2023.01 - 2023.01
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Created and executed promotional strategies for events to hit attendee targets.
Customer Service
McDonald's West Terrace
2022.09 - 2023.01
- Greet and interact with customers in a friendly and welcoming manner.
- Take customer orders accurately and input them into the computerized system.
- Prepare and assemble food items following standardized recipes and procedures.
Customer Service Counter
Bensons Trading Company
2022.09 - 2022.09
- Upsell and promote special menu items or promotions
- Ensure order accuracy and quality, addressing any customer preferences or modifications.
- Process cash and card transactions, providing accurate change and receipts.
Education
Diploma of Business - Small Business Operations
TAFE SA
Adelaide, SA01.2025
High School Diploma -
Specialized High School # 3
Kharkiv, Ukraine06.2021
Skills
- Food Running
- Payment Processing
- Beverage Preparation
- Basic Accounting
- Classic Cocktails
- Liquor, Beer, and Wine Knowledge
- Menu Memorization
- Suggestive Selling
- Customer Service
- Order Management
Timeline
Event Worker
Ziptrak Pty Ltd
2023.01 - 2023.01
Bartender - Waitress
The Golden Wattle
2022.09 - Current
Customer Service
McDonald's West Terrace
2022.09 - 2023.01
Customer Service Counter
Bensons Trading Company
2022.09 - 2022.09
Diploma of Business - Small Business Operations
TAFE SA
High School Diploma -
Specialized High School # 3
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