Yen Dao
Sydney,NSW
Summary
Offering solid foundation in finance and keen ability to learn and grow in professional environment. Experienced with financial modelling, project analysis, forecasting, planning and recording. Strong focus on team collaboration and achieving results. Dependable and adaptable, with keen eye for accuracy and problem-solving.
Overview
3
3
years of professional experience
Work History
Customer Service assistant
Target Australia Pty Ltd
06.2023 - Current
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Waitress
Sweet Spot Patisserie
03.2022 - 02.2023
- Communicate with team members and customers to ensure service and product quality
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
HSC -
Randwick Girls Highschool
01.2021
Bachelor of Business - Accounting and Finance
University of Technology Sydney
01.2025
Skills
- Critical analysis and evaluation
- Attention to detail
- Communication and problem solving
- Financial project analysis and management
- Financial modelling
- Experience using Xero
- Experience using MYOB
- Microsoft Excel proficiency
Experience
- Financial Metrics for Decision Making, High Distinction, Perform calculations and propose solution to employee productivity problem.
- Investment Analysis, High Distinction, Analyse client and propose a portfolio suitable for their retirement plan.
Language Certification
International English Language Testing System, C1 - 8.0, 02/29/22
Timeline
Customer Service assistant
Target Australia Pty Ltd
06.2023 - Current
Waitress
Sweet Spot Patisserie
03.2022 - 02.2023
Bachelor of Business - Accounting and Finance
University of Technology Sydney
HSC -
Randwick Girls Highschool
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