Yen Tran
Dickson
Summary
Adept at maintaining high service standards under pressure, I excelled in fast-paced environments at Tiger Lane, Taki, and Honey Toast Cafe. My expertise in safe food handling and team building, coupled with a proven track record in enhancing hospitality service, showcases my ability to significantly improve performance and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Waitress
Tiger Lane
11.2022 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Chef
Taki
09.2022 - Current
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and organization in kitchen, passing all health inspections with excellent ratings.
- Preparing food and serving food in busy environments.
- Handle kitchen by my self
- Hygiene and food safety
- Japanese style butcher
- Sushi skill
Barista
Honey Toast Cafe
06.2023 - 10.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Diploma Management of Hospitality - Cookery
AIM Institute of Health & Sciences
Canberra 09.2023
Certificate III & IV - Cookery
AIM
Canberra 07.2023
Skills
- Order Taking
- Cash Handling
- Cleanliness
- Safe Food Handling
- Hospitality service expertise
- Performance Improvement
- Food safety understanding
- Food handling
- Team building
- Quality Control
- Running smooth in fast environment
- Handle section & teamwork
Languages
Vietnamese
Elementary
Timeline
Barista
Honey Toast Cafe
06.2023 - 10.2023
Waitress
Tiger Lane
11.2022 - Current
Chef
Taki
09.2022 - Current
Diploma Management of Hospitality - Cookery
AIM Institute of Health & Sciences
Certificate III & IV - Cookery
AIM
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