Yenhua (Viola) Liu
Melbourne
Summary
Creative and detail-oriented Visual Merchandiser with a Bachelor’s degree in Fashion Design and over 5 years of experience in sales assistance. Expertise in designing compelling store displays and creating immersive shopping experiences that boost sales and customer engagement. Strong background in fashion trends and styling, combined with hands-on sales experience, enables the development of effective visual strategies that resonate with target audiences and drive brand success. Proficient in optimizing store layouts, executing promotional displays, and collaborating with teams to achieve business goals.
Overview
3
3
years of professional experience
Work History
Sales Assistant
Max Mara
05.2024 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Gathered and prepared sales materials in preparation for sales meetings.
Sales Assistant
Michael Kors
10.2022 - 05.2024
- Provide exceptional customer service
- Assist customers in finding the perfect products
- Ensure the sales floor is clean and organized
- Operate the point-of-sale system with precision
- Actively participate in team meetings
- Contribute ideas to improve sales and customer satisfaction
- Collaborate with team members to enhance overall performance.
Fashion designer
Melbourne Fashion Week
10.2023 - 10.2023
- Contributed design skills and creativity to Melbourne Fashion Week
- Collaborated with a team of designers to create captivating fashion installation
- Worked closely with event organizers to ensure smooth running of fashion event
- Gained valuable experience in fashion design and event management
- Participated in planning and execution of the event to develop creative concepts for the event.
Fashion designer
SHEIN
06.2021 - 10.2023
- Create innovative and trend-setting designs for womenswear
- Utilize skills in fashion design, including hand drafting and CAD software
- Conduct research on current fashion trends
- Work closely with manufacturers to ensure successful production
- Adapt designs to meet customer preferences and market needs to maintain quality and consistency in design execution.
Sales Assistant
Zara
04.2021 - 02.2023
- Dedicated to delivering outstanding customer service
- Assist patrons in selecting products based on preferences and needs
- Ensure the sales floor is impeccably clean and organized
- Enhance customer satisfaction through proactive participation
- Foster a collaborative team environment through active participation.
Education
Bachelor of Fashion design -
Royal Melbourne Institute of Technology (RMIT) Melbourne
11.2023
Associate degree of Fashion design and technology -
Royal Melbourne Institute of Technology (RMIT) Melbourne
11.2021
Skills
- Adobe software
- Microsoft Excel
- Ability to Work Under Pressure
- Fast Learner
- Communication
- Ability to Multitask
- Ability to Work in a Team
- Sales and Customer Service
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Sales Assistant
Max Mara
05.2024 - Current
Fashion designer
Melbourne Fashion Week
10.2023 - 10.2023
Sales Assistant
Michael Kors
10.2022 - 05.2024
Fashion designer
SHEIN
06.2021 - 10.2023
Sales Assistant
Zara
04.2021 - 02.2023
Bachelor of Fashion design -
Royal Melbourne Institute of Technology (RMIT) Melbourne
Associate degree of Fashion design and technology -
Royal Melbourne Institute of Technology (RMIT) Melbourne
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