Summary
Overview
Work History
Education
Skills
Running, Yoga, Reading Book, Movie
Timeline
Generic

Yen To Mai

Richlands QLD

Summary

I would like to find a role that I enjoy, am passionate about, and am able to see myself doing for the long term. I like to know that what I do makes a difference and is able to help others in one way or another.

I am a very honest and reliable person who works extremely hard. I have very attention to detail and ensure that my work is of great quality. I am a quick learner and always eager to learn more.

Overview

11
11
years of professional experience

Work History

Production Assistant

Cook Medical
11.2020 - Current
  • Ensure exacting standards in the production, packaging, and distribution of minimally invasive medical devices.
  • Had excellent hand and eye coordination used in the manufacture of medical devices
  • Ensure quality control during the manufacturing process.
  • Inspection of completed devices and reinspection of other devices multiple times to guarantee quality control before final certification
  • Details and skills in crafting of high-end medical devices that require complex skills and adherawce to strict procedures

Room Service Attendant

Hilton Hotel Brisbane
09.2019 - Current
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • replaced guest room water glasses, toiletries, and paper products.
  • Inspected guest rooms to replenish soap, paper towels, and toiletries.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Checked appliances in guest rooms to determine good working order.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Changed bed linens and collected soiled linens for cleaning.

Senior Supervisor

The Riverie SaiGon Hotel
04.2014 - 08.2017
  • Provided feedback, training, and skill development to staff to improve accuracy, productivity, and quality.
  • Recruited, hired, and trained staff and provided ongoing feedback and performance evaluations for development.
  • Assigned roster and special tasks for staff. organizer short briefing to deliver special requests and information to VIP guests.
  • Inspection of guest rooms before guest check-in and follow-up on guest room defects
  • training the staff department to deliver passion to work and company policy.

Floor Supervisor

Novotel Saigon Centre
05.2012 - 04.2014
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
  • Defined and enforced store procedures in compliance with company policies and procedures.
  • Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.
  • Prepared and submitted daily, weekly and monthly performance reports to inform upper management.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Trained new team members on proper and safe use of tools and equipment.
  • Assigned tasks to team members to complete within designated time frames.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Evaluated team performance and provided feedback on areas requiring improvement.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Inspection guest rooms, flowing guest rooms defect and records to the Manager

Education

High School

Skills

  • Quality Production
  • Quality Inspections
  • Critical Thinking
  • Quickly leaner
  • Time Management
  • Leadership, Management Skills
  • Good Hand Skills
  • Problem-Solving
  • Good Communication and teamwork

Running, Yoga, Reading Book, Movie

I enjoyed running and yoga. I felt my health getting better and read books to build up my knowledge. I love to watch movies because I can spend time with my beautiful family.

Timeline

Production Assistant

Cook Medical
11.2020 - Current

Room Service Attendant

Hilton Hotel Brisbane
09.2019 - Current

Senior Supervisor

The Riverie SaiGon Hotel
04.2014 - 08.2017

Floor Supervisor

Novotel Saigon Centre
05.2012 - 04.2014

High School

Similar Profiles

CREATE PROFILE
Yen To Mai