YEOLEUM KIM

• Provide IT support and troubleshooting for accounting software, ensuring seamless functionality and resolving technical issues to minimize disruptions
• Assist in data backup and recovery processes, ensuring data integrity and security for accounting operations
• Collaborate with the finance team to streamline processes and integrate technology solutions for reporting and analysis
• Proficient in managing and optimizing accounting systems to support accurate financial reporting and seamless business operations

• Managing and motivating staff to achieve and exceed sales targets, fostering a high-performing team culture
• Implementing sales strategies and in-store promotions to drive revenue growth
• Skilled in supervising junior staff, overseeing daily operations, and maintaining smooth workflow in a fast-paced retail environment
• Proficient in inventory management and ensuring product availability to meet customer demands and maximize sales opportunities

MIXSOON is a well-known Korean skincare brand and currently widespread their brand value in Australia. Experienced brand marketing and product sales to B2B clients at Beauty Expo Australia 2024 on a short term contract.

• Assisted in executing targeted marketing strategies including distributing promotional materials and leveraging social media enhancing brand visibility.
• Coordinated wholesale operations, including order management, product training, and marketing support to ensure seamless partnerships.

• Supported daily store operations, including inventory restocking, cash handling, and maintaining cleanliness to uphold brand standards
• Handle customer inquiries, complaints, and requests professionally, ensuring a positive shopping experience

• Provided technical support to staff, troubleshooting hardware, software, and network issues to maintain smooth operations
• Delivered administrative support, managing schedules, correspondence, and documentation for the IT team
• Supported the data management process, including organizing, entering, and analyzing information to ensure accuracy and accessibility

• Company Overview: Myongji College, a prestigious educational institution in South Korea provided an opportunity to develop essential administrative and communication skills
• Managing calls and student inquiry, welcoming visitors, data entry and management, photocopying
• Prepared and edited documents to produce precise, accurate, and professional communication
• Myongji College, a prestigious educational institution in South Korea provided an opportunity to develop essential administrative and communication skills

• Assistance with installing, configuring, and maintaining computer network systems for students
• Streamlined IT support processes for increased efficiency and reduced downtime
• Researched and identified solutions to technical problems