YEONHUI KIM
Sydney,NSW
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. I am an prepared Flight Attendant applicant. I have worked on service industry for 4 year under different positions such as barista,cashier,server. I would like to work where I can represent my abilities and improve myself further and where I can work as a team building relationships with the work community.
Overview
4
4
years of professional experience
Work History
Sandwich Maker
Cafe Sterreto
07.2023 - 09.2023
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Fulfilled customer orders while complying with pricing, packaging, and weighing procedures.
- Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
- Prepared salads, soups and sandwiches for customers.
Sales Management Assistant
7-eleven Headquarter
05.2021 - 04.2023
- Conducted personal and professional counseling, routine inspections and physical fitness tests.
- Communicated with command centers to develop and execute tactical plans.
- Analyzed customer feedback and identified areas for improvement.
- Addressed customer queries and complaints with prompt and professional responses.
- Developed and implemented comprehensive salesperson training program.
- Participated in sales meetings and presentations to gain knowledge and insight.
Cafe Barista
203 Cafe
12.2019 - 11.2020
- Cleaned counters, machines, utensils, and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained regular and consistent attendance and punctuality.
Education
Bachelor of International And Global Studies - International Business Management
Chungbuk National University
Korea02.2021
Skills
- Superior Communication Skills
- Team Oversight
- Company Culture and Values
- Food and Beverage Service
- Sales Expertise
- Guest Services
- Safety Procedures
- Safety Regulation Compliance
- Constructive Feedback
- Public Speaking
Hobbies
- surfing
- swimming
- climbing
Languages
Korean
Native or Bilingual
Timeline
Sandwich Maker
Cafe Sterreto
07.2023 - 09.2023
Sales Management Assistant
7-eleven Headquarter
05.2021 - 04.2023
Cafe Barista
203 Cafe
12.2019 - 11.2020
Bachelor of International And Global Studies - International Business Management
Chungbuk National University
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