Summary
Overview
Work History
Education
Skills
Address
Languages
Timeline
Generic

Yesen Chao

Melbourne,VIC

Summary

Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items.

Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales.

Strong communicator and team player, eager to learn new processes to support overall organizational success. Bilingual individual with expertise responding quickly to questions, providing work activity reports and informing all workers of changes in the project.

A confident Construction Site Supervisor with a high level of integrity, a great attendance record and a commitment to worker safety. Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments.

Overview

2
2
years of professional experience

Work History

Cashier

Tan Hung Asian Grocery
Melbourne
10.2023 - 12.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Construction Supervisor

Austland Build
Melbourne, VIC
01.2024 - 07.2024
  • Monitored construction progress, communicated project updates and identified potential problems or delays.
  • Conducted daily site inspections to ensure safety regulations were being adhered to.
  • Assigned tasks to subcontractors and monitored their performance to ensure quality standards were met.
  • Ensured that materials used in the construction process conformed to industry standards.
  • Developed detailed estimates of labor costs based on project requirements.
  • Scheduled material deliveries ensuring timely completion of projects within budget constraints.
  • Assessed bids from subcontractors according to cost, timeline and quality criteria.

Food Waiter

David Hotpot
Melbourne, VIC
01.2023 - 06.2024
  • Checked with customers to ensure they were satisfied with their meals and addressed any concerns immediately.
  • Took orders accurately, efficiently and courteously from customers in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Education

Bachelor in Engineering - Civil Engineering

Monash University
Clayton, VIC
08-2025

Skills

  • Product restocking
  • Returns processing
  • Cash register systems
  • Complex Problem-solving
  • Clear communication
  • Identifying building costs
  • Planning and design
  • Concrete formwork
  • Construction management
  • Cost control
  • Construction equipment
  • Guest engagement
  • Table setting
  • Customer service

Address

7 Crows Lane, Glen Waverley, VIC, 3150

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

Timeline

Construction Supervisor

Austland Build
01.2024 - 07.2024

Cashier

Tan Hung Asian Grocery
10.2023 - 12.2024

Food Waiter

David Hotpot
01.2023 - 06.2024

Bachelor in Engineering - Civil Engineering

Monash University
Yesen Chao