Result driven and detail oriented Payroll Operations Specialist bringing 12 years’ experience leading end-to-end payroll operations for medium to large organizations across APAC. Proven expertise in compliance with Fair Work, STP, audit, tax regulations, implementing payroll systems, change management, vendor relationships and leading high performing teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
People Services & Solutions Manager (People Data & Payroll)
Electrolux Pty Ltd
Sydney, New South Wales
03.2023 - Current
Key achievements:
Reduced payroll costs by 15% through effective management of overtime and payroll deductions.
Remediation project successfully completed with regular audit checks.
Full automation of Annual Salary review and STI process by leveraging technology resulting in no manual management significantly reducing errors.
On going change management by using AI and other tools to streamline work processes with Workday and other impacted systems like Concur and SAP.
Responsibilities:
Manage a team of 4 direct reports and 3 indirect reports.
Manage and work with the team for end-to-end weekly and monthly payroll for ANZ.
Verify complex calculations for terminations and overpayments.
Manage datasheets for underpayments based on Award conditions and other legislative requirements.
Ensure accurate and timely payments that adhere to legislation and provide specialist advice and recommendations.
Payroll system compliance as per regulations and update codes and matrix as required.
Develop and implement payroll policies and procedures, ensuring compliance with all federal and state regulations.
Audit payroll master data and third-party payments monthly and quarterly.
Manage and create checklists, process guides and flowcharts for the team and broader team including HR and finance.
Provide continuous improvement measures from both employee perspective and development and refinement of payroll processes to minimize risk and penalties and increase efficiency and governance.
Provide support to HR and finance for month end close, reconciliations, budget and forecast.
Lodge, report and remit to all relevant bodies as required and maintain ESS user access and security ensuring available functionality is being utilized to its fullest.
Liaise and provide support for internal and external audit.
Compliance Lead
Lendlease- Service Stream Pty Ltd
Sydney, New South Wales
08.2021 - 02.2023
Key Achievements:
Successful payroll data transition between two different payroll systems with minimal impact to employees experience.
Streamlined Payroll tax processing and addressed all audit concerns from multiple years.
Proactively identify areas of needed improvement through quality controls and management systems.
Responsibilities:
Manage end to end processing for Superannuation, PAYG, Payroll Tax as per state and federal legislation.
Create business policy framework as a part of transition requirement to improve techniques and procedures.
Train offshore teams on overall payroll compliance and third party payroll functions.
Liaise with stakeholders, roll out policies and develop business plan with the stakeholders.
Manage deadlines, key deliverables, and meet all expectations in areas of concern-accurately and timely.
Regular review and validation of Agreement and Award conditions to ensure correct system implementation, policy development and payment details setup.
Liaise with external stakeholders to guide them on payroll system control changes, implementation of company policies, award requirements, and systems roll out.
Manage a team of 3 team members and provide training as required.
Payroll Compliance Manager
Lendlease
Sydney
11.2017 - 07.2021
Key Achievements:
Detailed audit and cleared up back log issues with redundancy and income protection boards across Australia for all 4 business units.
Successful implementation of new payroll system.
Successful implementation of new audit tool- CCM.
Responsibilities:
Manage a team of 5 team members and provide compliance training on regularly.
2IC to the Head of Payroll for system implementation projects across all payroll functions.
Re organize work patterns for more effective outputs for the team and stakeholders.
Develop process improvement guides for team to ensure internal audit requirements are met.
Review and undertake compliance execution of all controls related to payroll.
Manage end to end STP process and validation.
Develop quality assurance framework across payroll and all integrated systems.
Manage end to end process for Payroll tax, PAYG and superannuation reconciliation and lodgments as per state and federal obligations
Manage end to end process for various third parties- redundancy boards, LSL boards, Income protection funds, share plans and company policy implementation within payroll processing.
Senior Payroll Consultant
Ernst & Young Australia
10.2016 - 10.2017
Key Achievements:
Praised for developing customized payroll guide to suit each client requirements.
Selected as a key member of the global teams for compliance as a result of proactive thinker and solutions expert.
Responsibilities:
Prepare and assist senior management with ISAE 3402 compliance guidelines.
Prepare RACI for various teams.
Process end to end payroll including third party requirements from legislative and Fairwork requirement.
Validate and approve payroll data process (Hire to Retire).
Manage superannuation and assist rewards team on policy management.
Conduct regular internal audits to ensure controls regulation.
Perform system and functional configuration.
Prepare policies, manuals and guidelines based on ongoing feedback and decision from the management team.
Payroll Audit and Compliance Officer
News Corp Australia
09.2013 - 06.2016
Key Achievements:
Implemented detailed master data audit processes (SOX compliance) and achieved 100% internal and external audit success.
Reduced 82 timesheet formats to 4 formats resulting in significant cost reduction and time saving by 72%.
Responsibilities:
Conduct audit on payroll data for each pay cycle (weekly, fortnightly and monthly).
Highlight and escalate potential risks and errors to the Operations Manager for rectification before the next pay disbursement.
Monthly audits on security access, Superannuation Funds, Leave Liability, Payroll tax, Timesheets and Pay Reconciliations.
Maintenance of NewsCorp integrity of information, policies, compliance, and guidelines.
Minimize noncompliance in HR and Payroll department by developing key controls and educating teams as per governance framework and Audit Charter.
Perform risk assessment and determine the level of risk for key controls (as per the SOX design).
Document audit processes and recommend the findings and conclusion in a secure and organized manner.