YESHA ROJIVADIA
Ovingham SA,SA
Summary
A customer service representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relations with the customers. Fantastic time management skills combined with a superior knowledge of the customer service industry. Passionate, hardworking and always eager to learn new things.
Overview
2
2
years of professional experience
Work History
Employee Service Representative
Thakar Indian Restaurant
09.2024 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Improved marketing to attract new customers and promote business.
Worker
Tip Top Dry Cleaners
03.2024 - 07.2024
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Assisted customers in selecting merchandise best suited to needs.
Employee Service Representative
CHATIME
03.2023 - 03.2024
- Was responsible for food preparation like sandwiches, burgers and wraps
- Deep cleaning of the associated area
- Maintaining hygiene in the restaurant
- Stock management and counting
- To work within time limit
- Maintaing the food quality and quantity
Education
MASTERS OF PHYSIOTHERAPY -
Flinders University
Skills
- Use of POS
- Time management
- Punctual
- Working with team
- Eager to learn
- Self-motivated
- Strong interpersonal skills
- Performance improvement strategies
- Disciplinary action management
- Training development
Otherdetails
- has police check
- valid driving license
- certified for CPR by Safe Place Training Adelaide
- certified for children and safety environment by Safe Place Training Adelaide.
Timeline
Employee Service Representative
Thakar Indian Restaurant
09.2024 - Current
Worker
Tip Top Dry Cleaners
03.2024 - 07.2024
Employee Service Representative
CHATIME
03.2023 - 03.2024
MASTERS OF PHYSIOTHERAPY -
Flinders University
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