Yeshi Wangchuk

Roles and Responsibilities.

• Accounts Payable

-Managing accounts payable by creating bills based on purchase orders by 3-way.

-Matching and making payments into batches for all suppliers.

• Accounts Receivable

-Managing account receivables by generating invoices, sending them to customers, and chasing outstanding payments.

• Asset Management.

-Recording fixed assets and calculating monthly depreciations to keep accurate asset records and follow accounting rules.

• Payroll.

-Overseeing payroll functions including setting up new employees, entering timesheets, and processing pay runs accurately and on time.

• Bank Reconciliation.

-Reconciled or match bank statement with general ledger.

• EOM.

-Reviewed Profit and Loss against the budget during month-end to ensure accuracy and track performance.

-Ensuring all financial transactions were accurately recorded, reconciled, and reported for the end-of-month process.

-Entering and recording manual journal entries for accruals and prepayments.

- Maintaining accurate financial reports by recording transactions and identifying potential discrepancies.

• BAS Lodgments.

-Assisting with BAS Lodgments, reviewing the GST paid, GST collected and PAYG withholding and final tax position.

Roles and Responsibilities

• Managed customer inquiries through phone and email channels.
• Answered customer inquiries and provided accurate information regarding services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Developed strong relationships with customers by providing personalized assistance and support.
• Resolved complex problems by working with other departments to provide solutions that meet customer needs.
• Developed positive relationships with customers through friendly interactions.
• Resolved customer complaints promptly and efficiently.