Summary
Overview
Work History
Education
Skills
Languages
Summary
Timeline
Generic
Yeu Nguyen Thi

Yeu Nguyen Thi

Melbourne,VIC

Summary

Positive and friendly individual with strong commitment to providing exceptional customer service. Possesses keen understanding of food safety and sanitation practices, combined with excellent communication and multitasking abilities. Dedicated to creating memorable dining experiences that leave guests satisfied and eager to return. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

5
5
years of professional experience

Work History

Restaurant Waiter

Ong Kim Hock
08.2024 - 02.2025

- Prepare restaurant tables with special attention to sanitation and order

- Attend to customers upon entrance

- Present restaurant menus and help customers select food/beverages

- Take and serve orders

- Answer questions or make recommendations for complementary products

- Collaborate with other restaurant servers and kitchen/bar staff

- Deal with complaints or problems with a positive attitude

- Issue bills and accept payment


English Teacher

Nguyen John
05.2022 - 06.2024
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required course topics.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Improved classroom management by implementing consistent routines and clear expectations for behavior.

Receptionist

Nguyen Van Dung
02.2020 - 05.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Bachelor - Tourism And Hospitality

Hue University of Foreign Language
Hue City
08.2019

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Effective communication
  • Problem-solving
  • Complaint resolution
  • Food service delivery
  • Decision-making
  • Bill computation
  • Beverage service

Languages

English
Elementary

Summary

Positive and friendly individual with strong commitment to providing exceptional customer service. Possesses keen understanding of food safety and sanitation practices, combined with excellent communication and multitasking abilities. Dedicated to creating memorable dining experiences that leave guests satisfied and eager to return.

Timeline

Restaurant Waiter

Ong Kim Hock
08.2024 - 02.2025

English Teacher

Nguyen John
05.2022 - 06.2024

Receptionist

Nguyen Van Dung
02.2020 - 05.2022

Bachelor - Tourism And Hospitality

Hue University of Foreign Language
Yeu Nguyen Thi