Tawanda Dzvova
Chivhu,Zimbabwe
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Student Counselor
Liebenberg High School
Chivhu, Zimbabwe
02.2019 - Current
- Developed and implemented individual counselling plans for students with academic, social, and emotional concerns.
- Provided crisis intervention services to students in need of immediate assistance.
- Conducted group sessions to address issues such as bullying, drug abuse, and conflict resolution.
- Collaborated with teachers, administrators, and parents to promote student success.
- Facilitated workshops on topics such as stress management, communication skills, and goal setting.
- Created an environment that is welcoming and supportive of all students' needs.
- Maintained accurate records of student progress using data collection methods.
- Monitored student attendance patterns to identify at-risk youth or those who may be experiencing difficulties in school or home life.
- Advised students on post-secondary options, including universities, colleges, trade schools, and apprenticeships.
- Implemented prevention programmes designed to help reduce negative behaviour among teens.
- Provided referrals to community resources when appropriate.
- Encourages open dialogue between students regarding their feelings, thoughts, and experiences.
- Supported a safe learning environment where all students can express themselves without fear of judgement.
- Participated in professional development activities related to counselling techniques.
- Developed creative problem-solving strategies with at-risk youth who are struggling academically or socially.
- Resolved students' personal and interpersonal conflicts with short-term counseling services
HIV Counsellor-Volunteer
National Aids Council- Chivhu General Hospital
Chivhu, Zimbabwe
02.2016 - 11.2018
- Provided individual counselling and support to clients living with HIV and AIDS.
- Conducted HIV and AIDS education seminars in community settings.
- Assessed the risk behaviours of clients and provided appropriate interventions to reduce the risk of acquiring or transmitting HIV.
- Facilitated group discussions around topics related to HIV and AIDS prevention and management.
- Created reports summarising client visits and outcomes of interventions.
- Created reports summarising client visits and outcomes of interventions.
- Participated in multidisciplinary team meetings to discuss individual cases and provide updates on progress towards treatment goals.
- Collaborated with service providers from other agencies regarding referrals for clients needing additional support or resources.
- Maintained a database of client information using electronic health record systems.
- Engaged in case management activities such as linking clients to resources, providing follow-up calls, tracking appointments, and completing paperwork for benefits programmes.
- I educated clients about available treatments for HIV and AIDS and monitored their responses to therapy.
- I counselled patients on lifestyle changes that could help them manage their condition more effectively.
- Participated in continuing education courses relevant to the field of HIV counseling.
- Developed educational materials aimed at increasing knowledge of HIV and AIDS among high-risk communities.
- Educated HIV patients on methods to use to avoid spreading disease to other individuals.
- Documented and maintained client records with strict attention to confidentiality.
- Monitored client adherence to medications prescribed by healthcare providers.
- Provided crisis intervention services when needed.
Teacher
Ministry of Secondary and Primary Education, Zimbabwe
01.2014 - 12.2015
- Kept students on task with proactive behaviour modification and positive reinforcement strategies
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives
- Graded and evaluated student assignments, papers, and coursework.
Bank Clerk
ZB Bank Limited, Zimbabwe
11.2011 - 12.2009
- Prepared, sorted, and distributed reports to appropriate branches
- Processed customer transactions promptly, minimizing wait times
- Disbursed cheques and cash accurately while maintaining security of cash drawers
- Answered telephone inquiries on current and savings accounts, loans, and lines of credit
- Identified sales opportunities and referred customers to branch partners in financial services
- Educated customers on the use of bank websites and mobile apps.
Enumerator
Zim Stats, Zimbabwe
11.2003 - 12.2005
- Conducted surveys and documented all responses
- Gathered and submitted observational information in addition to required data points
- Collected information at various locations
- Uploaded or transmitted data using secure protocols
- Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires
- Met with supervisor to review procedures, report issues or concerns, and receive instructions
- Maintained and submitted records of hours worked, kilometers driven, and expenses incurred to facilitate accurate reporting measures
- Performed field staff duties critical to completing an accurate count in hard-to-reach communities.
Education
Bachelor of Science Honours Degree in Psychology -
University of Zimbabwe
08.2013
Skills
- Highly innovative individual with the ability to work under immense pressure I am a quick learner with good computer abilities Hardworking and reliable individual focused on going above and beyond
- Problem-Solving
- Active Listening
- Communication
- Flexible and Adaptable
- Self-Directed
References
- Dr Samson Mhizha, The Chairperson Psychology Department, University of Zimbabwe, MP 167, Mt Pleasant, Harare, Zimbabwe, +263242303211 / +263 774 123 215, smmhizha@sociol.uz.ac.zw / smmhizha30@gmail.com / u05186341@up.ac.za
- Walter Mazuru, The Branch Manager ZB bank Gweru, ZB Place, Gweru, Zimbabwe, +26354227826, wmazuru@zbbank.co.zw
- Reagan Tshimbana, Regional Manager, Furn 4 U, 1 Allesbeste Bldg, Tzaneen, South Africa, 0850, +27514915926 / +27735396773
Timeline
Student Counselor
Liebenberg High School
02.2019 - Current
HIV Counsellor-Volunteer
National Aids Council- Chivhu General Hospital
02.2016 - 11.2018
Teacher
Ministry of Secondary and Primary Education, Zimbabwe
01.2014 - 12.2015
Bank Clerk
ZB Bank Limited, Zimbabwe
11.2011 - 12.2009
Enumerator
Zim Stats, Zimbabwe
11.2003 - 12.2005
Bachelor of Science Honours Degree in Psychology -
University of Zimbabwe
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