I am a highly organized and detail-oriented professional with a strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management and customer service best practices. My public health background makes me an enthusiastic and eager leader who immensely contributes to team success through hard work, attention to detail, and excellent organisational skills. I am motivated to learn, grow, and excel in improving the health of the general population in any community.
Overview
20
20
years of professional experience
Work History
Coordinator Family Support Services
Julalikari Council Aboriginal Corporation
05.2024 - Current
Helped improve team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhance operational workflows by maintaining well-organised documentation systems and updating records accurately as needed.
Gather and organise materials to support operations and managing a team of 3 support workers.
Coach employees through day-to-day work and complex problems.
Managing project timelines for successful completion, ensuring milestones are met and deadlines are adhered to.
Enhance stakeholder satisfaction by responding promptly to inquiries and addressing concerns professionally.
Collaborating with Territory Families and others stakeholders to develop strategic plans aligning with overall objectives of the Family Support Services and Kinship Carer programs fostering a unified approach toward shared goals.
Participate in workshops and in-service meetings to enhance personal growth and professional development.
Set priorities and problem-solved workflow issues to maintain rapport with families and case managers.
Organising outreaches to promote program awareness.
Organise training workshops for local people to promote good health practises.
Ensuring housing and accommodation assistance through referral systems
Providing support for families that are experiencing Domestic Violence and ensuring root causes are addressed appropriately through referring to specialist services.
Attending stakeholder meetings.
Develop comprehensive reports for senior management and funders, enabling informed decision-making based on data-driven insights.
Manage budgets by tracking expenses diligently and allocating resources appropriately based on priority needs.
Resolve conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
Volunteer
Western Australia AIDS Council
03.2023 - 05.2024
Assisted with special events and programs around sexual health awareness.
Supported engaging, fun, and smooth-running events by helping with organisation and planning.
Used strong interpersonal communication skills to convey information to others.
Technical Support Volunteer
Community Vision
04.2023 - 08.2023
Kept case files updated, accurate and aligned with requirements.
Helped with data triangulation of clients that were on different packages.
Data Cleaning.
Monitoring and Evaluation Officer
Zimbabwe Technical Assistance, Training Education Center for Health (Zim-TTECH)
10.2017 - 05.2022
Supported 7 clinics in terms of program implementation and targets in collaboration with USAID, UNICEF, PEPFAR and CDC, amongst other partners for HIV/AIDS program.
Performed monitoring and evaluation program effectiveness.
Tracking performance against annual targets as well as following up on action points, including problems/challenges identified, including use of cascades to report data
Reviewed and ensured that all data tools, like clinic registers, are correctly completed, including facility support visits and mentoring
Provided on-site coaching and Level 1 user support for COMM Care and Power BI to support the E-health initiation to all clinical staff
Collaborated with the clinical staff to conduct routine data quality audits at health facilities
Performed routine analysis and visualisation of program data in Power BI, including cascades across core indicators to enable evidence-based programming at facility level
Ensured that weekly and monthly data is accurate and clean to assure that we report validated data at facility and district level
Supported data analysis and preparation of performance reports quarterly and yearly.
Conducted field visits to ensure quality implementation of project activities.
Reviewed and analysed project performance data to identify trends, patterns, and opportunities for improvement.
Established systems for tracking progress against program objectives.
Facilitated stakeholder meetings to discuss program outcomes, challenges, and solutions.
Assisted in developing training materials on monitoring and evaluation topics.
Participated in capacity building initiatives related to monitoring and evaluation practices.
Maintained updated records of all M&E activities conducted throughout the year.
Prepared periodic reports highlighting key findings from M&E activities performed.
Created daily process reports to reflect accurate and up-to-date data.
Supervised data collection, data quality, analysis, evaluation, and dissemination for research projects.
Analysed and reported statistics to support budget development and program evaluation.
I trained 48 in-house staff members in evaluation, data collection, analysis, and reporting strategies.
District Community Linkage Coordinator
Zimbabwe Technical Assistance, Training Education Center for Health (Zim-TTECH)
10.2017 - 05.2022
Established team priorities to reach adherence and suppression rate amongst all clients living with HIV as per CDC guidelines
Managed and administered the HIV Aids Care and Treatment Program for ITECH (Zimttech) Zimbabwe at the district level
Collaborate with external stakeholders to guarantee program planning and implementation
Responsible for program updates and reports to high management
Led district personnel by recruiting, managing, supervising, training, and mentoring other team members
Collaborate with the stakeholders to develop successful approaches for supporting HIV-positive children via supported nutritious foods, education, and medicine programs
Train community cadres, such as linkage facilitators, youth champions, and LGBQT champions, to educate others about the need of HIV testing and medication
Provide cross-disciplinary staff training to help them deliver exceptional services.
Supporting community engagement events such as football and netball games
Planned weekly health education speeches for community Cadres
Involved in demand creation for HIV testing services and cervical cancer screening
Responsible for visual creation of health chats and their distribution to bring awareness to the local people
Working with community cadres within the community to achieve targets set for adherence for people Living with HIV especially adolescents
Led group educational programs on drug adherence for People Living with HIV.
Organised team events to promote a positive work environment.
Digital Health Promotion Intern
Health Enabled
09.2016 - 09.2017
Training health workers on how to use MomConnect digital health system for pregnant and lactating mothers living with HIV (Prevention of Mother to Child Transmission)
Proved successful working within tight deadlines and fast-paced atmosphere
Assisting in the planning, coordination and implementation of workshops, outreach, and education sessions
Facilitating trainings for health workers on Mom Connect (PMTCT) client registration
Implementing small projects in different health care facilities based on assessment needs
Project administration: arranging meetings with stakeholders to address problems experienced to finish project on time
Operational research on MomConnect digital system project through interviewing all stakeholders involved in the piloting of the program
Project administration arranges meetings with stakeholders
Research on best methods of implementing the use of mobile health system for pregnant mothers living with HIV
Used coordination and planning skills to achieve results according to schedule.
Health Promotion Intern
World Vision South Africa
07.2014 - 03.2015
Prepared presentations on health and safety concerns for public
Gave public talks on importance of health education and specific disease prevention and treatment strategies
Helped programs improve outreach efforts and results with fresh designs for educational materials and visual aids
Involved in collecting data for needs assessments
Part of team that developed Child Protection Log Frame against child violence for Southern African Countries.
Assistant Stores Officer
Amalgamated Motor Corporations
01.2009 - 12.2011
Negotiated prices, discount terms and transportation arrangements for merchandise
Researched and evaluated market trends through online sources, customer feedback and competitor shopping
Implemented consolidations and markdowns to promote higher gross margins
Maintained complete documentation and records of all purchasing activities
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins
Conferred with sales and purchasing to match customer preferences.
Teacher (Relieve Position)
Chivhu Primary School
01.2005 - 12.2005
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Education
Master of Science - Public Health
Edith Cowan University
06.2024
Certificate - Health Service Management
UNICAF University
10.2021
Bachelor of Science - Public Health
Monash University
03.2017
Diploma - Purchasing And Supply
Masvingo Polytechnical College
Zimbabwe
12.2010
Skills
Project planning and evaluation
Data analysis, reporting and presentation
Health Promotion awareness
Facilitation and mentorship skills
Training and Facilitating
Community Engagement
Clinical Research Trials
Health Education
Affiliations
Public Health Association of Australia
Timeline
Coordinator Family Support Services
Julalikari Council Aboriginal Corporation
05.2024 - Current
Technical Support Volunteer
Community Vision
04.2023 - 08.2023
Volunteer
Western Australia AIDS Council
03.2023 - 05.2024
Monitoring and Evaluation Officer
Zimbabwe Technical Assistance, Training Education Center for Health (Zim-TTECH)
10.2017 - 05.2022
District Community Linkage Coordinator
Zimbabwe Technical Assistance, Training Education Center for Health (Zim-TTECH)
Administrative Assistant and Finance Officer at Woorabinda Aboriginal Shire CouncilAdministrative Assistant and Finance Officer at Woorabinda Aboriginal Shire Council
Community Development Officer at Yarra City Council, Aboriginal PartnershipsCommunity Development Officer at Yarra City Council, Aboriginal Partnerships