Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Ye Won(Hannah) Yoon

Varsity Lakes,Australia

Summary

Personable and motivated early childhood education student at Mastery Institute Australia seeking opportunities in childcare. Hold blue card and First Aid certified. Committed to fostering a nurturing educational environment, with extensive experience in teaching, market research, and hospitality.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Guest Service Agent

Turtle Beach Resort
Mermaid Beach, QLD
03.2024 - Current
  • Greeted arriving and departing guests to provide assistance and facilitate check-ins and check-outs.
  • Investigated guest complaints and collaborated with relevant departments to foster expedient resolution, and ensure operational efficiency.
  • Handled cash transactions accurately while adhering to established accounting practices.

Translator & Interpreter (Freelance)

SKBA & SKon
Seoul, South Korea
04.2023 - 01.2024
  • Translated and localized manuals for training personnel in secondary battery factories overseas.
  • Delivered seamless simultaneous interpretation for meetings between HQ and overseas offices.
  • Created multilingual templates for Operation Interfaces (OI) within various management systems.

Head Teacher

Read101 English Academy
Seoul, South Korea
06.2021 - 03.2023
  • Led 1:1 discussions based on books and encouraged active participation and critical thinking.
  • Guided students on writing structure, content, and grammar and provided detailed feedback.
  • Managed staff of 3-5 teachers for efficient workflow and oversaw training of new hires for smooth transition.

Research Assistant

Metrix
Seoul, South Korea
06.2020 - 02.2021
  • Translated electronics reviews from global e-commerce platforms worldwide, and utilized in-house research software to sort reviews and produce customer sentiment.
  • Meticulously reviewed data for inconsistencies to ensure research accuracy and reliability.
  • Actively participated and collaborated with researchers in meetings to set translation and sorting criteria.

Head Teacher

Reader’s Mate English Academy
Seoul, South Korea
03.2018 - 11.2019
  • Conducted personalized 1:1 writing and speaking sessions within an independent learning program.
  • Effectively monitored students' progress, issued quarterly reports, and held parent consultations.
  • Developed a range of teaching materials, e.g., worksheets, book report templates, and study guides.

Education

Certificate III - Early Childhood Education And Care

Mastery Institute Australia
Brisbane, QLD
12-2025

Bachelor of Arts - English Language & Literature

Hanyang University
Seoul, South Korea
02.2024

Skills

  • Microsoft Office Suite
  • Multilingual communication
  • Classroom management
  • Curriculum development
  • Parent communication
  • Customer service

Certification

  • First Aid in an Education and Care Setting - Skills Training College, Completed 8 February 2025
  • Blue Card - 2569739 / 1 Expiring 16 April 2028

Languages

Korean & English
First Language

References

Natassja Wootten - Front Office Manager at Turtle Beach Resort

+61415833998

fom@turtlebeach.com.au

Jin Soo Lee - General Manager at SKon

+821055805183

ski.ia01996@partner.sk.com

Min Choi - Director at Read101 English Academy

+821071440544

read101min@naver.com

Timeline

Guest Service Agent

Turtle Beach Resort
03.2024 - Current

Translator & Interpreter (Freelance)

SKBA & SKon
04.2023 - 01.2024

Head Teacher

Read101 English Academy
06.2021 - 03.2023

Research Assistant

Metrix
06.2020 - 02.2021

Head Teacher

Reader’s Mate English Academy
03.2018 - 11.2019

Certificate III - Early Childhood Education And Care

Mastery Institute Australia

Bachelor of Arts - English Language & Literature

Hanyang University

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Ye Won(Hannah) Yoon