Yi Li
Melbourne,VIC
Summary
Adept at front desk operations and skilled in medical billing, I significantly enhanced office efficiency at Grey Street Specialists. My expertise in medical records management and commitment to patient confidentiality underscore my ability to streamline administrative processes. My proactive approach and telephone etiquette have consistently improved patient satisfaction and operational productivity.
Overview
15
15
years of professional experience
Work History
Medical Receptionist
Grey Street Specialists
05.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Administrative Officer
Community Development Group
01.2017 - 02.2020
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced overall office productivity through effective staff management and coordination of daily tasks.
Accounts Payable Clerk
Master Builders Association of Victoria
05.2009 - 02.2011
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
Education
Master of Science - Interpreting And Translation (English-Chinese)
RMIT
12-2011
Master of Commerce - Accounting
University of Melbourne
Parkville, VIC12-2008
Skills
- Front Desk Operations
- Telephone Etiquette
- Appointment Scheduling
- Medical Billing
- Letter preparation
- Medical Records Management
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Medical Receptionist
Grey Street Specialists
05.2024 - Current
Administrative Officer
Community Development Group
01.2017 - 02.2020
Accounts Payable Clerk
Master Builders Association of Victoria
05.2009 - 02.2011
Master of Science - Interpreting And Translation (English-Chinese)
RMIT
Master of Commerce - Accounting
University of Melbourne
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