Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Yi Tao

North Melbourne,VIC

Summary

As for the server job, leveraging patience, empathy, and fluency in English, I consistently deliver high-quality outcomes, contributing to significant project successes and client satisfaction. Dynamic professional with a proven track record in digital illustration and customer assistance. Skilled in visual storytelling and fostering positive customer interactions, I excel in creating engaging content and enhancing customer experiences. Hardworking and passionate job seeker with strong organizational skills eager to help team achieve company goals.

Overview

10
years of professional experience

Work History

The Lucky Guys Cafe

Cashier
11.2022 - Current

Job overview

  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Yi Tao

Illustrator
06.2019 - Current

Job overview

  • Designed character concepts for various multimedia projects, contributing to the development of memorable and engaging stories.
  • Delivered high-quality digital artwork under tight deadlines, ensuring project success and client satisfaction.
  • Contributed to creative brainstorming sessions, generating innovative ideas for new projects or clients'' needs.
  • Developed unique visual concepts that resonated with target audiences, increasing engagement in marketing campaigns.
  • More information and artworks please https://www.instagram.com/tyeillustrator/

Hisense

Senior Technical Buyer
07.2020 - 10.2021

Job overview

  • Managed supplier relationships effectively, ensuring timely delivery of goods and adherence to quality standards.
  • Collaborated with cross-functional teams to identify cost-saving opportunities in sourcing and procurement processes.
  • Implemented effective procurement policies, improving transparency and accountability in purchasing decisions.

Starbucks

Barista
01.2014 - 08.2015

Job overview

  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Education

RMIT University
Melbourne, VIC

Master of Science from Graphic Design And Illustration
12.2023

University Overview

Qingdao University of Technology
Qingdao City, Shandong Province, CHN

Bachelor of Science from Measurement And Control Technology And Instruments
06.2020

University Overview

  • Study Abroad: Academic exchange group - Queensland University of Technology , Birsbane

Skills

  • Visual storytelling
  • Digital illustration
  • Patience and Empathy
  • Customer Assistance
  • Beverage Preparation
  • Friendly and outgoing
  • Fluent English Communication

Languages

English
Professional Working
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Japanese
Limited Working

Timeline

Cashier
The Lucky Guys Cafe
11.2022 - Current
Senior Technical Buyer
Hisense
07.2020 - 10.2021
Illustrator
Yi Tao
06.2019 - Current
Barista
Starbucks
01.2014 - 08.2015
RMIT University
Master of Science from Graphic Design And Illustration
Qingdao University of Technology
Bachelor of Science from Measurement And Control Technology And Instruments
Yi Tao