Yiannis Karras

• Performing general locksmithing jobs.
• Rekeying cylinders
• Providing master key systems
• Cutting keys to code and copying keys
• Lock picking and gaining entry to residential and commercial properties.
• Driving from site to site completing jobs and providing quotes.

• Greeted customers and provided excellent customer service.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Performed opening and closing duties including restocking supplies.
• Attended regular training sessions to stay updated on new products or trends.
• Assisted in training new bartenders on proper drink mixing techniques and customer service skills.
• Cocktail making - knowing the recipes for over 20 classic cocktails

• Making cocktails following Tea Gardens recipes.
• Pulling pints/schooners and producing highballs.
• Working upstairs in the modern bar area and also assisting downstairs during the busiest hours in a nightclub environment.
• Performing a full bar clean down at the end of each day.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Stocked ice bins and coolers as needed throughout shift.
• Performed opening and closing duties including restocking supplies.
• Making cocktail to a high standard following Tea gardens recipes.
• Pulling pints and making

• Greeted customers and answered questions about menu items.
• Maintained the cleanliness of the snack bar area and ensured all areas were stocked with supplies.
• Operated cash registers and handled customer transactions, including credit card payments.
• Assisted in ordering food supplies as needed from approved vendors.
• Kept records of inventory levels and restocked shelves as necessary.
• Prepared hot and cold beverages according to customer specifications.
• Ensured that the quality of each beverage was up to company standards.
• Gave details on coffee blends and preparation descriptions to customers.

• Gerenal locksmith jobs
• Access control
• Window repairs
• Managing paperwork
• Keeping recipes in date order and uploading them onto an excel spreadsheet ready for my tax return.
• Exceptional customer service
• Advertising and Marketing

After leaving Timpson, I went to work with my God father who specialised in window repairs.

• Replacing sealed units
• replacing hinges
• window locks
• window mechanism
• repairing window cills etc...

I gather more knowledge to enable more to complete more jobs for when I started trading as a locksmith/window repair man again.

Timpson is the leading locksmithing company in the UK with 75 mobile locksmiths. Whilst at Timpson, I was frequently placing in the top 5 for the amount of turnover generated, completing on average 6 jobs per day.

Whilst at Timpson, i also learnt the basics of access control (fault finding, replacing the lock, break glass, power supply or the key pad)

I stayed here for 2 years before deciding to go back to self employment.

I gained all of the experience needed to complete general locksmithing jobs to the highest standard whilst maintaining outstanding customer service.

Whilst running my own business, I learnt the importance of customer reviews and feedback. I understand that customer service Is at the forefront of any successful business.