YIBO XU
Lawson,ACT
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level to mid-level management position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
City Operation Manager
Splend
12.2022 - 01.2024
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Fostered interdepartmental collaboration among city staff, promoting a cohesive working environment for optimal productivity.
- Interacted well with customers to build connections and nurture relationships.
- Developed strategic plans for city growth, focusing on infrastructure improvements and economic development initiatives.
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
City Manager
Fantuan Delivery
03.2022 - 07.2022
- Reported issues to higher management with great detail.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced operational risks while organizing data to forecast performance trends.
- Developed a variety of relationship with cooperated partner within a short-time and managed marketing activities with them.
City Operation Manager
Easi Australia
02.2019 - 01.2022
- Planned, organized and evaluated the startup strategy, ensured the strategy are running properly with the policies and reported to area manager and owner as a startup member.
- Supervised daily operation of the platform and create different marketing plans to perform the function of the mobile application to the public.
- Trained and organized general rules for staff including people from dispatch centre, customer service centre, marketing specialist, business developer, delivery driver etc.
- Built and maintain the relationship with more than 30+ major merchant (such as Kinn Thai, CBD dumpling
house, etc.) owner/managers and create possibility of cooperation with Easi Canberra, provide effective marketing
strategies for those merchants and bring benefits to them. - Maintained the function and change of Easi delivery application (Canberra) to ensure the mobile application fit
marketing purpose. - Collected competitor information and develop low-cost strategies and provide them to the area manager with business owner.
- Created different kind of business cooperate opportunities and provide different marketing and operation strategies.
- Suggested and help area manager to process the marketing strategies and execute to related merchant.
- Maintained weekly meeting and review the progress and benefit of the business.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
General Manager
Crust
08.2015 - 02.2019
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Operations Coordinator/Web Designer
Eastar Media, Event & Marketing
04.2017 - 10.2017
- Researched new technological software package and hardware product for use in website project.
- Developed wire frame, site maps and content inventories for new website designs.
- Developed the company website using Photo Shop and by converting designs to an HTML site.
- Provided solutions by analyzing requirements and designing, developing and implementing software applications
for multiple websites. - Created music mix sets and streaming audio files, online radio stations and website upgrades using relevant supplies
such as YouTube. - Tested websites and performed troubleshooting prior to deployment.
- Built and styled three new mobile-friendly websites and transitioned an old site into a mobile friendly version.
Created site layout and user interface using HTML and CSS practices. - Represented the team at meetings with executives and discussed project goals and milestones.
- Utilized programming capabilities in PHP, SQL and JavaScript and other libraries as needed.
- Organized volunteer training, including shift organize and their task control.
Education
No Degree - Information Technology
Queesland International Business Academy
Canberra, ACT11.2020
Bachelor's of Software Engineering - Software Engineering
University of Canberra
Canberra, ACT07.2018
Skills
- Management Team Building
- Staff Management
- Subject matter expertise
- Database Maintenance
- Relationship Building
- Business Development
- Operations Management
- Performance Improvements
- Revenue Growth
- Business Leadership
- Sales Strategies
- Critical Thinking Skills
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
City Operation Manager
Splend
12.2022 - 01.2024
City Manager
Fantuan Delivery
03.2022 - 07.2022
City Operation Manager
Easi Australia
02.2019 - 01.2022
Operations Coordinator/Web Designer
Eastar Media, Event & Marketing
04.2017 - 10.2017
General Manager
Crust
08.2015 - 02.2019
No Degree - Information Technology
Queesland International Business Academy
Bachelor's of Software Engineering - Software Engineering
University of Canberra
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