Yichao Wu
Canberra,ACT
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Intern
PricewaterhouseCoopers Consultants(ShenZhen) Ltd.
01.2021 - 03.2021
- Evaluated client financial records to identify opportunities for reducing taxable income through strategic planning.
- Identified discrepancies in client records that could trigger audits or result in missed deductions or credits.
- Reduced client tax liabilities by identifying applicable deductions and credits.
- Advised clients on best practices for maintaining compliance with changing tax regulations, avoiding costly penalties.
Customs Broker Intern
The Ex-im Bank Of China Tianjin Branch
08.2020 - 10.2020
- Provided customer service through attention to detail, quick response times, and expert advice on import/export matters.
- Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.
- Lawfully cleared merchandise through customs per client and government requirements.
- Assisted clients in navigating complex trade agreements to minimize duties paid on imported goods.
Logistics Coordinator
Sinotrans North China Co.,Ltd
06.2020 - 08.2020
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
Education
Master of Business Administration - Financial Management
Australian National University
Canberra, ACT07.2024
Bachelor of Arts - English Language And Literature
Tianjin Foreign Studies University
Tianjin, China09.2022
Skills
- Customer Focus
- Data entry proficiency
- Statistical Analysis
- R Programming
Certification
TEM-4
TEM-8
Timeline
Customer Service Intern
PricewaterhouseCoopers Consultants(ShenZhen) Ltd.
01.2021 - 03.2021
Customs Broker Intern
The Ex-im Bank Of China Tianjin Branch
08.2020 - 10.2020
Logistics Coordinator
Sinotrans North China Co.,Ltd
06.2020 - 08.2020
Master of Business Administration - Financial Management
Australian National University
Bachelor of Arts - English Language And Literature
Tianjin Foreign Studies University
TEM-4
TEM-8