Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yichao Wu

Canberra,ACT

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Intern

PricewaterhouseCoopers Consultants(ShenZhen) Ltd.
01.2021 - 03.2021
  • Evaluated client financial records to identify opportunities for reducing taxable income through strategic planning.
  • Identified discrepancies in client records that could trigger audits or result in missed deductions or credits.
  • Reduced client tax liabilities by identifying applicable deductions and credits.
  • Advised clients on best practices for maintaining compliance with changing tax regulations, avoiding costly penalties.

Customs Broker Intern

The Ex-im Bank Of China Tianjin Branch
08.2020 - 10.2020
  • Provided customer service through attention to detail, quick response times, and expert advice on import/export matters.
  • Collaborated with carriers, warehouse operators, and freight forwarders to expedite shipments and resolve issues.
  • Lawfully cleared merchandise through customs per client and government requirements.
  • Assisted clients in navigating complex trade agreements to minimize duties paid on imported goods.

Logistics Coordinator

Sinotrans North China Co.,Ltd
06.2020 - 08.2020
  • Monitored inbound and outbound freight operations to establish timely delivery of packages.
  • Generated documentation and information required for customer shipments.
  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Tracked orders and notified customers of status or potential delays.

Education

Master of Business Administration - Financial Management

Australian National University
Canberra, ACT
07.2024

Bachelor of Arts - English Language And Literature

Tianjin Foreign Studies University
Tianjin, China
09.2022

Skills

  • Customer Focus
  • Data entry proficiency
  • Statistical Analysis
  • R Programming

Certification

TEM-4

TEM-8


Timeline

Customer Service Intern

PricewaterhouseCoopers Consultants(ShenZhen) Ltd.
01.2021 - 03.2021

Customs Broker Intern

The Ex-im Bank Of China Tianjin Branch
08.2020 - 10.2020

Logistics Coordinator

Sinotrans North China Co.,Ltd
06.2020 - 08.2020

Master of Business Administration - Financial Management

Australian National University

Bachelor of Arts - English Language And Literature

Tianjin Foreign Studies University

TEM-4

TEM-8


Yichao Wu