Yichen Chu
BRISBANE,QLD
Summary
Enthusiastic and customer-focused team member with hands-on experience at Starbucks. Proven ability to manage high-volume service periods while delivering excellent customer experiences. Strong multitasking skills and a positive attitude, committed to maintaining efficiency and service quality.
Overview
1
1
year of professional experience
Work History
Store Assistant
Starbucks
BRISBANE, QLD
02.2025 - 11.2025
- Delivered high-quality customer service in a fast-paced retail environment
- Prepared a wide range of beverages according to company standards and customer preferences
- Handled cash transactions and operated POS systems accurately
- Maintained cleanliness and hygiene standards in accordance with food safety regulations
- Managed peak-hour customer flow efficiently, ensuring minimal wait times
- Collaborated with team members to ensure smooth daily operations
- Resolved customer inquiries and complaints in a professional manner
- Assisted with inventory management and restocking supplies
Audit Intern
Zhongshan Xiangshan Accounting Firm
Zhongshan, Guangdong China
06.2025 - 07.2025
- Supported annual audits for 2 manufacturing companies; performed substantive tests on cash and expense accounts.
- Reviewed 200+ vouchers, flagged 3 documentation errors, and assisted with client-side corrections.
- Prepared and organized audit working papers and evidence (bank statements, contracts) ensuring data integrity.
- Assisted in physical inventory counts, achieving a discrepancy rate of under 0.5%.
- Used Excel (VLOOKUP, PivotTables) to analyze aging data, improving processing speed by 30%.
Education
Bachelor of Commerce - Accounting And Finance
University of Queensland
Brisbane, QLD11-2027
Skills
- Microsoft Excel
- Customer service
- Customer assistance
- Workplace cleanliness
- English IELTS 65
- Mandarin, Cantonese, Taiwanese (Native)
Timeline
Audit Intern
Zhongshan Xiangshan Accounting Firm
06.2025 - 07.2025
Store Assistant
Starbucks
02.2025 - 11.2025
Bachelor of Commerce - Accounting And Finance
University of Queensland