Proactive and detail-oriented wine marketing professional with a creative mindset, skilled on customer service, digital marketing, and strategic planning. Known for continuous learning, a reliable team player and a can-do attitude. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Wine Marketing Specialist
Australian Family Fine Wines
04.2023 - 12.2024
Increased brand awareness by developing and implementing targeted marketing campaigns.
Analyzed market trends and consumer behavior to inform data-driven marketing decisions.
Conducted competitor analysis for better positioning in the market and identifying growth opportunities.
Developed and implemented marketing strategies and campaigns
Boosted online engagement by optimizing website content and SEO.
Enhanced brand visibility through execution of targeted social media campaigns.
Created marketing materials, including digital, print ads, and edms
Established and managed relationships with Taiwanese clients
Vintage Cellar Hand
Rockford Wines
02.2022 - 05.2022
Hand-shoveled grapes into an 1880s Bagshaw crusher destemmer
Managed fermentation processes, including yeast inoculation, additions, and monitoring
Conducted wine transfer, chilling, and barrel cleaning operations
Ensured timely completion of winemaking tasks by effectively managing and prioritizing workloads during harvest season.
Maintained a clean and organized cellar environment, promoting safety and efficiency in daily operations.
Vineyard Hand
Rockford Wines
02.2021 - 10.2021
Picked grapes at correct time and sorted by quality for further processing.
Enhanced vineyard yield by implementing proper pruning and canopy management techniques.
Assisted with maintenance and installation of irrigation equipment.
Supported the maintenance of trellis systems, repairing broken wires or posts as needed for optimal vine support.
Helped planting new vines of target varieties.
Wine Marketing Intern
Bottli
06.2020 - 09.2020
Enhanced Bottli’s online presence through website, Facebook, and Instagram content optimization
Redesigned wine tasting notes and monthly subscription content
Authored wine-related blogs and vlogs
Shop Supervisor, Wine Department of Food Division
Citysuper of The Far Eastern Group
12.2014 - 07.2017
Provided expert wine consultation to customers.
Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Managed sales promotions, store maintenance, and inventory.
Organized annual wine tasting events.
Developed strong team dynamics, fostering a positive work environment for all staff members.
Mentored and trained new employees to ensure consistent service standards across the team.
Strengthened sales of Australian wine brands, e.g., D’Arenberg, Glaezter Wines, Hentley Farm, Kilikanoon, Mitolo, Penfolds, Torbreck, Wirra Wirra and Wolf Blass.
Education
Master of Wine Business - wine marketing
University of Adelaide
09.2020
Skills
Customer service
Customer research
Content marketing
Google analytics and SEO
Influencer marketing
Marketing material design
Marketing strategy
Proficient in Canva, Klaviyo, Shopify, WordPress
Social media marketing
Certification
Wine and Spirit Education Trust, Level 3 Award in wine
Wine and Spirit Education Trust, Level 4 Diploma in wine (in progress)