Summary
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Yifan Ma

Sydney

Summary

I developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. My experience in customer service has also made me highly collaborative in a team setting, and ensures a friendly and professional approach towards customers.

Work History

Private Tutor

Self-employed
06.2022 - 10.2022
  • Developed personalized lesson plans to address individual student needs and learning styles.
  • Assisted students in grasping complex concepts through tailored explanations and examples.
  • Implemented engaging teaching methods to enhance student motivation and participation.
  • Monitored student progress, providing constructive feedback to foster improvement.

Server/Cashier

Milkflower Chatswood
04.2022 - 07.2022
  • Provided exceptional customer service by greeting guests and taking orders promptly.
  • Assisted in maintaining cleanliness and organization of dining area and service stations.
  • Learned menu items thoroughly to accurately answer guest inquiries and provide recommendations.
  • Prepared and served high-quality beverages in fast-paced environment.
  • Maintained cleanliness and organization of workstations to meet health standards.

Education

Bachelor of Psychological Science - Psychological Science

University of New South Wales
Sydney, NSW
01-2029

Skills

  • Verbal and written communication
  • Problem-solving skills
  • Individualized instruction
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Languages

Chinese
Native or Bilingual
English
Native or Bilingual

Interests

I am passionate about art, in particular, painting, makeup and styling

Timeline

Private Tutor

Self-employed
06.2022 - 10.2022

Server/Cashier

Milkflower Chatswood
04.2022 - 07.2022

Bachelor of Psychological Science - Psychological Science

University of New South Wales

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Yifan Ma