Yifei Miao
Brisbane,QLD
Summary
Dynamic and customer-focused professional with prior experience at David's Noodle & Hotpot. Proven ability to thrive in fast-paced environments while delivering exceptional service. Bilingual in English and Chinese, I excel in communication and team collaboration, ensuring a positive dining experience and maintaining high sanitation standards.
Overview
2
2
years of professional experience
Work History
Waitress
David's Noodle & Hotpot
Brisbane, QLD
03.2024 - Current
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Took orders for food and drinks and delivered them to guests.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Answered questions about menu items, ingredients, and pricing.
Cashier
Fresco
Brisbane, QLD
12.2022 - 04.2023
- Answered customers' questions and provided information on store procedures or policies.
- Worked closely with front-end staff to assist customers.
- Welcomed customers, offering assistance to help find store items.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
Education
M.D. - Digital Communications
Queensland University of Technology
Brisbane, QLD12-2024
Skills
- Excellent Communication Skills – Strong verbal communication and active listening to assist customers effectivelyFLUENT IN English and Chinese
- Ability to Thrive in a Fast-Paced Environment – Adaptable and efficient in high-pressure situations
- Customer Service-Oriented – Friendly, approachable, and dedicated to providing a positive experience
- Team Collaboration – Works well with others to ensure smooth operations and a productive workplace
- Adaptability & Quick Learning – Able to learn new skills and processes quickly, even in a new industry
- Prior Hospitality & Retail Experience – Experience in restaurant and supermarket environments, handling customer interactions and operations
Languages
English
Full Professional
chinese
Native/ Bilingual
Work availability
- Visa Status: 485 Temporary Graduate Visa (Full-time work rights)
- Availability: Fixed working hours (available at least 3 days per week), long-term availability, not traveling overseas during holidays.
Timeline
Waitress
David's Noodle & Hotpot
03.2024 - Current
Cashier
Fresco
12.2022 - 04.2023
M.D. - Digital Communications
Queensland University of Technology
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