Yifei Wu
Burwood East,VIC
Summary
Motivated restaurant waiter with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable restaurant waiter bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Dragon Hotpot
12.2020 - 06.2023
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Used cash registers and credit card machines to cash out customers.
Education
Bachelor of Science - Mathematics And Computer Science
University of Melbourne
VIC03.2026
Skills
- Service Quality
- Adaptability
- Reliability
- Cleanliness
- Problem-solving
- Cash handling
- Positive attitude
- Order taking
- Customer service
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Restaurant Waiter
Dragon Hotpot
12.2020 - 06.2023
Bachelor of Science - Mathematics And Computer Science
University of Melbourne
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