Yihua Zhang
Kensington,VIC
Summary
Recent media communication graduate with excellent organizational skills, coupled with a strong ability to work collaboratively in a remote environment. Years of work and university experience in various fields, gaining the ability to work in a team, time management and people skills. With a passion for film and television seeking a Development Assistant position in the film and television production field. Eager to contribute to the development of new projects while learning and growing within the industry.
Overview
3
3
years of professional experience
Work History
Event Organizer
Dr.Secret Skincare
01.2022 - 01.2024
- Strategic Event Planning: Directed the planning and execution of various events tailored to engage customers and promote brand visibility. Helped to increase event size from 15-20 participants to 30 participants.
- Cross-functional Collaboration: Collaborated closely with internal teams and external partners, coordinated events, and delivered lasting relationships. Opened up brand visibility by collaborating with golf clubs, dance clubs, and hair salons.
- Content Creation on Social Media: managed and promoted events on Dr. Secret's social media sites, including Facebook, Instagram, and Little Red Book. increased engagement by 1.5% on Little Red Book within three months, with an average of 5 followers gained on Instagram after each event.
Client Advisor
Myer
03.2021 - 01.2024
- Customer service: Provide personalized assistance to customers, addressing inquiries, resolving issues, and ensuring positive shopping experience both in-store and online. Received at least 3 10/10 customer ratings on service, averaging 90% customer satisfaction rate on Myer metrics.
Education
Bachelor of Media Communications - Media Communications
Monash University
Melbourne, VIC11.2024
Skills
- Effective Task Management: Organizing, prioritizing, and meeting deadlines
- Time Optimization: Effectively balance school and work
- Interpersonal Aptitude: Good communication skills working in teams, including school team projects, Myer and Dr Secret
- Remote Work Adaptability: Capable of independent task execution
- Bilingual: Fluent in speaking writing and reading Chinese Mandarin, Cantonese and English
Accomplishments
- Being the producer of a university video project "Thrifty, It's Kinda Sketchy", the project achieved high distinction, and screened at Federation Square Melbourne.
- Planned "Golf Meets Healthy Skin" event. Dr Secret collaboration with AusLink Golf with a size of 30 participants, successfully increased participant engagement.
- Planned " Dance with a glowing skin" event. Dr Secret collaboration with GQ dance lab. successfully invited 5 participants to sign up for Dr Secret's Skincare customer list.
Timeline
Event Organizer
Dr.Secret Skincare
01.2022 - 01.2024
Client Advisor
Myer
03.2021 - 01.2024
Bachelor of Media Communications - Media Communications
Monash University
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