YIHUI BAI
WOLLONGONG,NSW
Summary
Trainee Accountant with bachelor in university of wollongong and knowledge, skills and abilities to serve as RSP intern performing assignments involving practical application of financial principles, processes and regulations. Demonstrates accounting aptitude through education and picking up tasks and concepts quickly.
Overview
2
2
years of professional experience
Work History
Accountant assistance
ANZHENG PTY LTD
GUANGDONG, CHINA
01.2018 - 01.2019
- Analyzed balance sheet accounts, and posted monthly journal entries, complying with GAAP
- Worked closely with program management on budgets, programs, and financial reporting
- Owned monthly analysis of GL reconciliation, and performed adjustments as needed
- Answered phone calls regarding financial matters such as payments due.
- Provided clerical support to all accounting professionals in department.
- Produced and distributed invoices and financial documents.
- Set up and improved accounting systems and processes to meet business needs and maximize operational success.
- Typed up professional business correspondence, emails and official documents.
English Sales representative
Lightlight House Pty Ltd
WARRAWONG, NSW
06.2021 - Current
- Work directly with potential clients; estimate contracts and present various add-on services
- Provide expert customer service, ensuring client issues are resolved in an professional and manner.
- Perform various marketing responsibilities including cold-calling, networking, and advertising support.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Front Desk
SUSHIHUB PTY LTD
WARRAWONG, NSW
09.2020 - 07.2021
- Kept accounts in balance and ran daily reports to verify totals.
- Exceeded quantitative metrics on customer satisfaction, customer retention, and inquiry volume
- Delivered prompt, accurate service while simultaneously assisting other servers during busy times
- Welcomed guests and maintained waiting list while communicating expected wait times
- Managed inventory and directed other support staff to assist customers whenever they asked for specific grocery items
- Worked collaboratively with other cashiers and provided assistance as needed to other teammates during busy times in a store
- Promptly and accurately assisted customers with checkout and answered any outstanding questions they ask
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Confirmed relevant guest information and payment methods to prevent fraud.
Education
Bachelor of Commerce Accounting -
University of Wollongong
Skills
- Bank Statement Reconciliation
- Representative experience
- Analytical and Critical Thinking
- Excellent Communication
- Microsoft Office
- Proactive and Self-Motivated
Timeline
English Sales representative
Lightlight House Pty Ltd
06.2021 - Current
Front Desk
SUSHIHUB PTY LTD
09.2020 - 07.2021
Accountant assistance
ANZHENG PTY LTD
01.2018 - 01.2019
Bachelor of Commerce Accounting -
University of Wollongong