Summary
Overview
Work History
Education
Skills
Date Of Birth
Visa Type
Languages
Timeline
Generic

Yimeng SHI

Melbourne

Summary

Bubbly and patient retail sales assistant is passionate about helping customers make the happiest choice for their looks and personality. Eager to learn and grow. Currently looking for casual/part-time work.

Overview

5
5
years of professional experience

Work History

Cashier

The Lotto
04.2018 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

ONLINE FULFILLMENT TEAM MEMBER

Myer
04.2022 - 04.2023
  • Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
  • Prevented shipment damage by carefully selecting appropriate packaging materials based on product size, weight, and fragility requirements.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.
  • Supported quality control efforts by conducting thorough inspections of outgoing shipments, ensuring that all products met established standards before leaving the facility.

SALES ASSOCIATE

UGG EXPRESS
05.2021 - 10.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to achieve monthly sales targets.
  • Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.

Education

MASTER OF TEACHING -

Monash University
MELBOURNE, VIC
10.2023

MASTER OF EDUCATION -

Monash University
MELBOURNE, VIC
07.2019

Skills

  • IT skills: Microsoft, spreadsheets, stock management, portable devices, design software
  • Ability to stay focused under stress and multitask conflicting priorities
  • Great communication skills and ability to make customers feel at home
  • Teamwork and proficiency in using POS machine
  • Familiar with (light) luxury goods and current popular products
  • Cash Handling

Date Of Birth

04/07/1995

Visa Type

Currently holding a partner visa on the bridging stage with no working limits.

Languages

Mandarin
English

Timeline

ONLINE FULFILLMENT TEAM MEMBER

Myer
04.2022 - 04.2023

SALES ASSOCIATE

UGG EXPRESS
05.2021 - 10.2021

Cashier

The Lotto
04.2018 - 09.2023

MASTER OF TEACHING -

Monash University

MASTER OF EDUCATION -

Monash University

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Yimeng SHI