Work History
Education
Skills
Languages
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Timeline
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Theodosia Dong

Theodosia Dong

Melbourne,VIC

Work History

IT Support Intern

Jaguar Land Rover (China) Investment CO.,Ltd
09.2024 - 02.2025
  • Collaborated with internal teams (Finance, Purchasing) and external suppliers to track project status and ensure smooth communication between departments with MO system
  • Provide IT support to end users and infrastructure services, ensuring effective use of IT resources and resolving issues promptly
  • Designed and created posters for digital product sharing sessions focused on cloud computing, utilizing silhouette editing and voiceover techniques
  • Assisted with handling certificate updates and wildcard management to maintain secure communication protocols across the organization
  • Conducted comparative analysis of cloud service providers with Business Specialists

Project Management Intern

Cariad China (Volkswagen Group)
06.2023 - 11.2023
  • Developed detailed plans aligning with strategic efficiency goals with 7+ vehicles using agile methodology, including goal setting and establishing test timelines for different vehicle functions (Infotainment, ADAS...)
  • Oversee project execution, closely tracking Porsche and Audi testing progress against key metrics and making necessary adjustments across 3 departments
  • Analysed and improved current processes by creating Confluence process management form to boost operational efficiency 20%
  • Presented visualized project progress, risks, and outcomes to the Head of TI on project round, providing clear and concise updates by applying Think-Cell in biweekly report

Sales Intern

NIO Ltd (Automotive Industry)
05.2020 - 09.2020
  • Demonstrated vehicles to prospective buyers, delivered financing options, and managed sales deals, resulting in a 20% increase in monthly sales revenue
  • Provided customer service, resulting in a 90% customer satisfaction rating and high customer retention
  • Clarified product problems, addressed customers' complaints, determined cause of problems, explained best solution, expedited correction, and followed up to ensure resolution for over 20 incoming calls in one day

Education

Master of Science - Artificial Intelligence

Clayton, VIC, Australia
12-2026

Bachelor of Science - Economics And Management (Honours)

King's College London
London, United Kingdom
07-2024

Skills

  • MS Office、Stata、SPSS
  • Python、SQL、Unity、Blender

Languages

Chinese (Mandarin)
English
German

Timeline

IT Support Intern

Jaguar Land Rover (China) Investment CO.,Ltd
09.2024 - 02.2025

Project Management Intern

Cariad China (Volkswagen Group)
06.2023 - 11.2023

Sales Intern

NIO Ltd (Automotive Industry)
05.2020 - 09.2020

Master of Science - Artificial Intelligence

Bachelor of Science - Economics And Management (Honours)

King's College London

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Theodosia Dong