Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Yinchu YI

Perth,WA

Summary

Dynamic professional with a strong work ethic and customer service expertise, honed at Dairy Queen as an Ice Cream Maker. Skilled in food preparation techniques and time management, I excel in delivering exceptional dining experiences while ensuring food safety and quality. Proficient in Microsoft tools, I leverage data storytelling to enhance service efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Muffin Break Morley Galleria
Perth, WA
10.2023 - 12.2023

As a waiter, my roles include:

  • Delivered food from the kitchen, fulfilling additional requests.
  • Handled food safely and kept spaces clean.
  • Served food and beverages to customers and confirmed complete orders.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for the next diners.
  • Assisted in preparing salads, appetizers, and desserts to speed up food service.

Ice Cream Maker

Dairy Queen
XI'AN, CHINA
06.2022 - 10.2022
  • Assisted with packaging of finished products for sale.
  • Followed strict health and safety guidelines when handling food products.
  • Set up work stations, prep tables, service counters and steam tables.
  • Followed recipes with accuracy and precision to achieve optimal integrity of food products, including specific flavor and texture.

Education

Bachelor of Engineering -

Xi'an University of Finance And Economics
XI'AN, CHINA
09-2021

Master of Marketing -

The University of Western Australia
Perth

Skills

  • Customer service
  • Strong work ethic
  • Flexible schedule
  • Food preparation techniques
  • Time management
  • Familiar with GA4 and Google Tag Manager (GTM) integration for enhanced event tracking
  • Proficient in Microsoft tools
  • Familiar with SPSS Statistics and able to run market research
  • Skilled in storytelling with data, using Tableau Software

Certification

  • Hootsuite Social Media Certification
  • Google Analytics Certification

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual

Timeline

Restaurant Waiter

Muffin Break Morley Galleria
10.2023 - 12.2023

Ice Cream Maker

Dairy Queen
06.2022 - 10.2022

Bachelor of Engineering -

Xi'an University of Finance And Economics

Master of Marketing -

The University of Western Australia
Yinchu YI